Sandy Sansing Mazda

BEST BUYING EXPERIENCE! Demarcus Horne went above and beyond for myself and my family. He helped my husband pull off the BEST Christmas surprise. He went and got my new suv Demarcus Horne went above and beyond for myself and my family. He helped my husband pull off the BEST Christmas surprise. He went and got my new suv and made sure if was perfect for our test drive then made the whole buying process smooth and easy. Kenny and Jake were just as nice and helpful. The whole dealership made us feel like family! Thank you Sandy Sansing Mazda for being so AMAZING. Demarcus Horne not only cares about his customers but goes above and beyond for his community. More

If there was a Service Excellence Award at Sandy Sansing, it should go to Demarcus Horne without a doubt. He made the car buying process extremely easy. As a woman, going into the dealership alone is scary o it should go to Demarcus Horne without a doubt. He made the car buying process extremely easy. As a woman, going into the dealership alone is scary on its own because of the fear of being taken advantage of simply because I am a woman. That is not the case here. Demarcus not only listened to what I wanted, but he took in the fact to understand what I needed. After presenting him with my situation, within a days time he was able to deliver a vehicle of my dreams. He is one of the most honest and professional salesmen that I’ve encountered. He practically held my hand every step of the way to ensure I understood all the dealership genre. When it came for the day for me to pick up my new vehicle I had a conflict of interest, but Demarcus took the stress of rescheduling my commitments away and offered to personally deliver my vehicle to me. I cannot thank him enough for the exceptional customer service. It’s been a week since I’ve purchased my vehicle and he has already taken the time to reach out to make sure I still love it. No buyers remorse here! I will refer everyone I know to Demarcus Horne! More

Best Buying experience! This purchase was our second purchase at Sandy Sansing Mazda. I spoke with DeMarcus Horne and he was able to locate the vehicle I wanted the same d This purchase was our second purchase at Sandy Sansing Mazda. I spoke with DeMarcus Horne and he was able to locate the vehicle I wanted the same day. He arranged our trade-in, had all the paperwork ready, with both trade and sale completed in less than an hour. He reviewed all of the new features of my new CX-9 (I traded in a 2018 CX-9), he even found all the pre-sets from my 2018 and put set them up in the new one. DeMarcus has sent 3 personal video's with information about the new vehicle, helped set up my phone app to learn about my new ride and made follow up phone calls. He knew my SUV inside and out, and was able to explain every question in detail. DeMarcus is absolutely the most exceptional salesman I have ever had the pleasure to meet. No back and forth with the sales manager, no high pressure sales pitch; instead acknowledgement of my preferences, and treating me like family. If you want to be heard, ask for DeMarcus Horne at Sandy Sansing Mazda. More

Absolutely amazing! Demarcus was very helpful and he’s the best dealer I’ve had!! He was very patient and really wanted to make sure I got into the car that I wanted and Demarcus was very helpful and he’s the best dealer I’ve had!! He was very patient and really wanted to make sure I got into the car that I wanted and he made sure that I really like it, and that I did! He was very kind and didn’t rush me, superb customer service! I would definitely recommend someone to him! Thank you so much Demarcus!! More

Demarcus was absolutely exceptional. He went above and beyond what was expected. We spent two days there just because we weren’t sure if the kind of car we wanted to get and he was the m He went above and beyond what was expected. We spent two days there just because we weren’t sure if the kind of car we wanted to get and he was the most patient person I have met. And I’ve got a lot of cars in my day. He is absolutely exceptional. His customer service is top notch. What an asset to your dealership. More

Everyone I have dealt with at this dealership has been very helpful and has been a pleasure to work with. The facilities are very clean and orderly. very helpful and has been a pleasure to work with. The facilities are very clean and orderly. More

DO NOT BUY FROM THIS DEALERSHIP! YOU WILL BE TAKEN ADVANTAGE OF! THEY WILL NEVER RETURN YOUR MESSAGES OR ACKNOWLEDGE YOUR LETTERS! THEY HAVE THE WORST CUSTOMER SERVICE AND SALES DEPA YOU WILL BE TAKEN ADVANTAGE OF! THEY WILL NEVER RETURN YOUR MESSAGES OR ACKNOWLEDGE YOUR LETTERS! THEY HAVE THE WORST CUSTOMER SERVICE AND SALES DEPARTMENT! I WOULD GIVE ZERO STARS IF IT WERE AN OPTION! More

I never heard a single word from this dealer. All I wanted was detailed information about the car. All I wanted was detailed information about the car. More

Everyone was incredibly friendly and attentive to us. I felt as though my business was a priority for them. I never had to wait on anyone to help us, we had the pleasure of being helped by three extremel I felt as though my business was a priority for them. I never had to wait on anyone to help us, we had the pleasure of being helped by three extremely attentive staff members. Tyrone Murphy was very honest with us, never felt as though he was pushing us in one direction or another, only trying to fit us with the best option for us. The Monday after our visit I called Kenny Yates, who was very quick to answer all questions and to work with us on getting the vehicle we wanted. DeMarcus Horne helped us finish out our purchase and was absolutely phenomenal. I always felt as though my business was important to them and they were willing to work with me to get the best option for my family. Fantastic customer service all around and great teamwork, seemed like the whole crew was working together to make sure we got the best deal. More

Very professional service advisor Jim Krossman very knowledgeable. Kept me informed on progress of the repairs on my car. He is a great asset to the dealership. knowledgeable. Kept me informed on progress of the repairs on my car. He is a great asset to the dealership. More