
Sandy Sansing Mazda
Pensacola, FL
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I would like to take this opportunity to let others know how we were treated at this dealership in July 2011. And for the record we have written a personal letter to Sandy Sansing letting him know the deati how we were treated at this dealership in July 2011. And for the record we have written a personal letter to Sandy Sansing letting him know the deatils of our visit and phone calls. We have not had any response. We had a letter of approval and were advised to use this dealership even though it was quite a distance from us. We searched their website and found at least three used vans we were very interested in. We called and were told to come right away. Even though it was storming horribly out my husband drove all the way over but was told upon arriving they didn't have the vans, "they just wanted to see if we were serious buyers!!!" (their own quote) We did everything that was asked of us to do while they were supposed to be searching for a us a van. We called everyday. We called during the week to let them know we had our down payment and asked if they had located a van for us. "No but we have a Taurus station wagon". After several more calls and a week later we just decided to shop locally in our own town. We were treated with respect and actually purchased a van at almost half of what Sandy Sansing was selling them for. We are so disappointed that we were treated as joke. They certainly must not need out little business. More
This dealership, no matter how frustrated I was on the phone or in person with my car, was always courteous and EXTREMELY helpful. My car although it is new has had a few bumps and was in need of service. phone or in person with my car, was always courteous and EXTREMELY helpful. My car although it is new has had a few bumps and was in need of service. I never thought twice as to where I was going, Sandy Sansing Mazda! Honestly I am a difficult person to please, but I give this company an A++ all around!Even though I live 30-40 minutes away, this place is well worth the drive! Sandy Sansing Mazda is very fast and does quality work. I love the people, I love the service!!! More
I visited 3 dealerships to purchase a new car. Of the 3, this dealer was the most flexible with price, financing and quality of car. Peter Colberg (the salesman) was available for every question and was ex this dealer was the most flexible with price, financing and quality of car. Peter Colberg (the salesman) was available for every question and was extremely professional and knowledgeable. Even after the sale, he has shown continued interest in my satisfaction in the purchase and has told me to contact him if there is anything I need from him or the dealership. Mr. Colberg was very patient and persistent in getting me the best deal, but was not overbearing or annoying, as I experienced with other dealers' salesmen. I have purchased 6 new cars in my lifetime for me and my family members and I have to say that this was by far the best experience ever, mostly due to Mr. Colberg's friendliness and availability to meet/exceed my expectations. More
This is the third vehicle we have purchased from Sandy Sansing Mazda in Pensacola Florida. We drove to Pensacola from Crestview - a forty five minute drive to purchase from the dealer. All three vehicle Sansing Mazda in Pensacola Florida. We drove to Pensacola from Crestview - a forty five minute drive to purchase from the dealer. All three vehicles were sold to us by David and LT. If they did not know their job I would not have been back. I trust both of them. More
Everyone was very helpful from the initial purchase of our vehicle, to service performed all the way through to the processing of the lease termination. I would highly recommend this dealership. Sales tea our vehicle, to service performed all the way through to the processing of the lease termination. I would highly recommend this dealership. Sales team was professional and efficient and not high pressure. More
Mr.Chase Carroll was very friendly and a joy to meet.Made us feel very comfortable.I will recommend this company to family and friends.Very clean offices and friendly staff.the truck we bought was very clean us feel very comfortable.I will recommend this company to family and friends.Very clean offices and friendly staff.the truck we bought was very clean.Chase Carroll explained everything very clearly and answered all the question we had. More
Amazing service! Ethical, clear and honest. At Sandy Sansing Mazda, you will not have a salesman trying to be a salesman, but rather great people working to get you into a great car. After going to othe Sansing Mazda, you will not have a salesman trying to be a salesman, but rather great people working to get you into a great car. After going to other dealerships, buying from Sandy Sansing Mazda was a breath of fresh air. Plus, I know that in the future if I run into any issues, the team at Sandy Sansing Mazda is going to work diligently in order to fix the problem. More
David let me drive all the cars I wanted to. They were ready. I had an appointment and he had all the cars ready to go. Did not pressure me. We separated the trade-in from the new car deal. I had brought ready. I had an appointment and he had all the cars ready to go. Did not pressure me. We separated the trade-in from the new car deal. I had brought info on what my old car was worth. They respected me the whole time. Straight shooting with me. I had done my homework. If you are up front with them they will be upfront with you. Lots of inventory to choose from... great willingness to make it win/win. Probably could have taken a half hour less but I was not in a hurry. More
David and Randy, Thanks for your hard work in finding a David and Randy, Thanks for your hard work in finding a vehicle that my wife and I love. David, thanks for TRACKING us down at your local Charlies re David and Randy, Thanks for your hard work in finding a vehicle that my wife and I love. David, thanks for TRACKING us down at your local Charlies restaurant, coming inside and asking us to STOP eating lunch and come out side to the parking lot. Thank you for the great sales presentation in the PARKING LOT of Charlies on the Eddie Bauer Expedition and convincing us to RETURN to your dealership after we finished eating lunch. Thank you for the GREAT DEAL you gave us on a VERY nice vehicle. And I'm not trying to be funny, if you hadn't done all of that stuff we wouldn’t have driven it back to Panama City and we wouldn’t be as happy as we are right now. So thanks again, it was a pleasure dealing with you! James More
I have been in the market for an Infiniti for a while. Came across a 2010 used with under 10,000 miles and immediately called Peter at Sandy Sansing Mazda. The one of interest had sold an hour early, but Came across a 2010 used with under 10,000 miles and immediately called Peter at Sandy Sansing Mazda. The one of interest had sold an hour early, but Peter had found a similar model at the Sand Sansing BMW dealership. I explained the price I was looking for and where I was coming from, which was Baton Rouge, LA. There was no sneakiness with him. He got straight to the point. He also found a later model Infiniti on the Mazda lot and tried to work a deal. The Inifiniti at the BMW dealership was just to “sweet of a deal” to pass up. Peter was straight forward and was not “pushy” at all. His attitude made the drive over very worth our while. The next time I am in the market for another vehicle, I may be driving over to Pensacola again!! Thanks. More