Sandy Sansing Mazda - Service Center

Great service. I would definitely visit their site again. My car was taken care of in a prompt and professional manner. I would definitely visit their site again. My car was taken care of in a prompt and professional manner. More

Service is efficient and reliable. Staff is extremely friendly. We spend the winter near Pensacola and have our Mazda serviced before returning home. Highly recommend. Staff is extremely friendly. We spend the winter near Pensacola and have our Mazda serviced before returning home. Highly recommend. More

Sandy Sansing Mazda in Pensacola is the best! I recently had service done on my CX-70 and as usual, I received the best customer service and the best service on my car. Annie in the service dep I recently had service done on my CX-70 and as usual, I received the best customer service and the best service on my car. Annie in the service department was wonderful and really took care of me. She kept me up to speed on everything going on with my car, and made sure everything was completed, even recall fixes. I believe I’ll be a customer for a long time, they never disappoint! More

They are very courteous and professional ,expedient in service and do great work ; a top notch service department service and do great work ; a top notch service department More

Service dept horrendous! Unacceptable! Car there a month not necessary! Kept get'n the runaround. Unacceptable! Car there a month not necessary! Kept get'n the runaround. More

I walked out of Publix today with groceries. My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car sta My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car started. He was kind and patient and stayed on the phone until we got the car going. I went directly to the Mazda service and met with Logan to see if we could determine the problem. If the fob battery starts to go bad, I would have gotten a message on the dashboard to alert me. The car started up when we tested it at the dealership. Because of Logan's knowledge and care to help me, I made it to the dealership without a tow and much more than that, I had someone knowledgeable talking me through the steps. I don't have enough words to express my appreciation for Logan and the service team for their expertise but more than that for the type of people in the service department. Annie Brown More

Always ready, you can be early, they are fast, courteous and friendly. They keep you informed with detailed videos, realist price estimates, texting, online tools, flexible schedules and comfortable waiting and friendly. They keep you informed with detailed videos, realist price estimates, texting, online tools, flexible schedules and comfortable waiting area. They don’t try to upsell you and just allow you to get the work needed done quickly. More

Jim and all the service team are always courteous and friendly. The services are done right and I feel confident that my car is road ready., friendly. The services are done right and I feel confident that my car is road ready., More

Worked with Jim Krossman. Extremely pleased. Courteous and professional. Took me into shop, showed me damaged area, explained what needed to be done and why. Quoted very reas Extremely pleased. Courteous and professional. Took me into shop, showed me damaged area, explained what needed to be done and why. Quoted very reasonable cost. Work done quickly and correctly. And, VERY IMPORTANT, no one hammered me to purchase additional products and services. Thank you Jim. I will gladly recommend you and your service department. More