My wife and I purchased a 2017 Honda CR V from Honda of Sanford NC. At time of purchase, we WERE told that we had "Lifetime FREE oil changes. Today, 12-27-18, we called the Sanford Honda Dealership and requested an oil change. Upon arrival, I ask if tire rotation a part on the "FREE" service. The answer was "no". So that was understandable, had not problem whatsoever with that, so just do the "free" lifetime oil change. Now!, we were told that the tire rotation was NOT a part of the "Lifetime "FREE" oil change. That was fine and understandable,!! But what I found out at that time, after driving 28 miles, was that without paying them $34.00 for tire rotation, the oil change was NOT free! Th ou have to pay Is that not a mualniplitive chain of events, that is, (in my opinion ) a VERY sneaky and underlying
Plot to make you think oil changes are free, when all along, it is only FREE if you pay for others things they think need to be done! Bottom line is;
They make you believe you have FREE lifetime oil changes, only to find out they will change your oil ONLY if pat for something else FIRST!!
In case this post becomes unavailable to everyone, I will promise to keep posting in other locations so that maybe I can help others and they will steer clear of Honda of Sanford, to keep themselves clear of getting shafted by a maifative dealership selling Honda vechicles! Soon as this xxx th ing is complete, I will be sending similar report to Honda Corperation, informing them of the way customers are being taken advange of when purchasing thier products!
If is such a SAD, unappreciated feeling as a customer to have, once they realize, just how much they were lied to and has been taken adv as nt az ge of!
DRIVE 28 miles to get stunned and broadsided with the reality that you were so used and mislead! I will continue to share broadly, my experience with Honda of Sanford, hoping to help others avoid businesses such as thi sds one!
This pist would NOT ever existed had they kept thier word. Unless the situation is recrectfied I will make it my quest to continue to share just how customers are manipulate at Sanford Honda dealership!