Sansone Chrysler Jeep Dodge Ram

I can say that my experience with Sansone, Chrysler, was one of the best experiences I have had doing business with an auto dealer. The courtesy and respect I received was top-notch and my needs/expectatio one of the best experiences I have had doing business with an auto dealer. The courtesy and respect I received was top-notch and my needs/expectations were met admirably. I was truly impressed with the organization,demeaner of personell in the showroom as well as the service department which met my requests immediately. If my needs to purchase another vehicle, Sansone will be the first stop I make! Marvin Bronstein More

I just returned from picking up my plates and what I just returned from picking up my plates and what unpleasant service I received from the “lady” at customer service in Jeep. I cannot even begin t I just returned from picking up my plates and what unpleasant service I received from the “lady” at customer service in Jeep. I cannot even begin to describe the rude and disrespectful treatment I received from her. After giving her my name, she had me sign for them, then plops down the plates, and walks away to her chair ( her Ipod was more important, I guess) and did not even say thank you, or anything else for that matter. I guess CUSTOMERS are worthless AFTER they buy from Sansone. Check you security cameras! When I bought my vehicle last Monday my salesman Peter, was pleasant, helpful and went out of his way in every way possible. I, in no way, hold him responsible for this shabby treatment. This woman contacted me that my plates were in but to my understanding, she should of notified him as well , because I, know Peter would have went the extra mile to make sure the customer came first. I would have thought she would have let him know, but again I guess her music was more important then customer service or her job. I can only hope the incompetence does not, in anyway, effect my service at Sansone in the future. I will say, a salesman who was helping a woman two parking spaces over, after hearing me state loudly how I was mistreated, offered to help. I was SO upset, I walked back in and asked the woman at Jeep customer service for a screw driver. She placed one down and stated “ Here but it is broke on one end and I’m not sure if it will work“. Hint: lack of customer appreciation or concern. As for the salesman who offered , I thanked him and told him it was not his fault, which it was not . I never did get assistance with my plates, they are under my front seat. As I said in the parking lot in front of customers my displeasure, that I am too upset and left. Maybe they too received a taste of what I experienced from your customer service. Again, for the record, my salesman was a kind helpful gentleman. I still have yet to hear from anyone from management as of this writing. I wrote to Sansone in May, today is June 17, 2012 and still nothing. To show you how messed up they are, I received a free oil change coupon earlier this month good till 07/07/2012??? Hello I just bought my JEEP on May 14, 2012. Anyhow when I called there the girl that finally picked up the phone tells me well they should accept my coupon after the fact I explain I just bought my jeep and according to the schedule maintenance book 6 months or 8,000 miles which ever comes first. PS YOU WOULD THINK THEY WOUILD HOLD MANAGEMENT ACCOUNTABLE FOR HOW MANY MANY VEHICLES ARE UNLOCKED WHEN THEY ARE CLOSED. WHAT LAME SECURITY AS WELL. THE GUARD SITS THERE DOING NOTHING ABOUT PEOPLE GOING INTO VEHICLES WHEN THE DEALERSHIP IS CLOSED. CHECK YOUR CAMERAS LOL. Funny, I still get some sales person I callig me to buy from them. My email is powerhouse1112@yahoo.com. I will tell you the price and answer any questions. Thanks for reading. More

Mr.Faith was very friendly and most importantly patient. He made sure that i got what i wanted at a price that I could afford. I will see him for my next car and tell my friends and family about Vernon. He made sure that i got what i wanted at a price that I could afford. I will see him for my next car and tell my friends and family about Vernon. More

This place sucks they will feed you anything you want to hear to get your deposit. Guess what happens once they get your deposit. It's time to get your boots out because the Bull S*** gets deep real quick. hear to get your deposit. Guess what happens once they get your deposit. It's time to get your boots out because the Bull S*** gets deep real quick. STAY AWAY! If you do your proper homework and shopping around you will find out real quick that their deals are not good at all. They also like to tack on non-sense BS Fees that add up quick. There are too many better honest businesses that need business and will respect you and your money. Save yourself the time and guaranteed Aggravation goto a real dealer. I am shocked they are still in business. More

We had a great experience purchasing our Chrysler 200S convertable. Robert was very helpful and when he didn't know the answers to our questions, he quickly found out. We are happy with our purchase and convertable. Robert was very helpful and when he didn't know the answers to our questions, he quickly found out. We are happy with our purchase and we love our new car. More

Rob was great and even when they didn't have the perfect Jeep for me on the lot, he called around and found the exact one I was looking for. He was always giving me updates on the progress of my car and nev Jeep for me on the lot, he called around and found the exact one I was looking for. He was always giving me updates on the progress of my car and never left me hanging like other dealerships. He also made sure I got the best value for my trade in and was very patient with me (even though i can be very indecisive). I love my car and would recommend Rob to anyone thinking about buying from Sansone! Kristin Beebe More

My experience with salesman Rob was exceptional. He was friendly, concerned and very helpful in helping me with decide which vehicle would be perfect for me. I am very pleased with my purchase and it was friendly, concerned and very helpful in helping me with decide which vehicle would be perfect for me. I am very pleased with my purchase and it was a very smooth transition and non stressful. He helped me in every way possible. Thank you so much Rob and Sansone! Simone Allen-Sheffield More

Roger was extremely polite,helpful and great to work with!! He always kept me up to date on what was happening...since the car was being located.Everyone was easy to work with and more then wiling to gi with!! He always kept me up to date on what was happening...since the car was being located.Everyone was easy to work with and more then wiling to give us the best deal! The only reason I gave a good rating for quality of work is because it looks like the front bumper where the license plate attaches had to have holes drilled to place the plate on it. I have not received my plates yet but I can see the holes are not placed in the correct spot to attach the plate. Makes me a little upset because now I have holes in the bumper that may not even be used. We will see when I get my plates. More

I came with the idea of buying a used truck and Roger sold me on buying a new 2011 Dodge Journey and after we went over the numbers everything was good an I was happy. He made the whole car buyin process sold me on buying a new 2011 Dodge Journey and after we went over the numbers everything was good an I was happy. He made the whole car buyin process a painless and hassle free experience More

My husband John listens to 104.3 and the commercial made us come! I don't know why people buy elsewhere the commercial always says so we talked it over and decided to find out. We came and got the best sale us come! I don't know why people buy elsewhere the commercial always says so we talked it over and decided to find out. We came and got the best sales person in the whole place his name is Roger Alston. He was kind, friendly and very helpful with us to make a big decision when we were both unsure of what we wanted. Roger took his time and explained each option which would work in our best interest. It took us overnight to make a big decision but because of Roger and following up the next morning and really caring about our needs and he was so polite and not pushy we decided to come back and talk one last time. After meeting with Roger again and Dean working with us also we came in with our Chrysler 300 limited 2005 which I loved and took great care of and left with a Chrysler 300 C 2011 and was the happiest family. We also met at the end the greatest Business Manager Mike P and he explained everything and answered all our questions. Even though it was the end of a long day for both Roger and Mike they were on top of there game! We would just like to say to you both Thank You for all your hard work!!!!!! We are always remember the great service and will refer friends and family. Thank You John and Margaret Nowak More