Sansone Chrysler Jeep Dodge Ram

Friendly sales person. Great personality. Worked with us to get the best car for us. She made buying a car very very easy. I would buy another car from Amy again. to get the best car for us. She made buying a car very very easy. I would buy another car from Amy again. More

After several weekends trying to find a serious dealership I found on the internet the Sansones. They were great. I had total assistant before and after my car's purchase. And they were able to giv dealership I found on the internet the Sansones. They were great. I had total assistant before and after my car's purchase. And they were able to give me a acceptable discount the car that I were looking for. More

I originally posted a review of this dealership on 4/13/11 in which i described my poor overall experience with this dealer, from the purchase (found out it was a dealer car mid-process) to subsequent 4/13/11 in which i described my poor overall experience with this dealer, from the purchase (found out it was a dealer car mid-process) to subsequent service issues and failure to deliver items I am owed (including a 2nd key which had been misplaced by one of the dealer reps who had been driving the car). As a response to the review, I received a call on 4/28/11 from Don, the service manager, who apologized for their shortfalls in service and promised to make everything right. He seemed to agree with me that it was ridiculous that it was April and I had yet to be provided with a 2nd key from my purchase in September and said he would look into it and that they had been having problems with reprogramming keys. I was told that he would get back to me as soon as the key issue was figured out and we would make an appointment to pick up the key and to put in a replacement part that has been at the dealership since late December. I was given his direct number and was told to call if i needed anything. Within 15 minutes of our call, a dealer response to my review was posted in which it said they were able to arrange to get the customer both the part and the key that he needed and that they were able to turn a negative experience into a good one. Are you kidding me? Paying me lip service and making promises doesn't fix everything, DELIVERING on those promises is the start of going in that direction. Well, when I hadn't heard back from Don by late May, I called that direct number and got his voicemail, and I left a nice message saying that I was checking to see what the situation was with the key since I had never heard back from him. Since it was the Wednesday before Memorial Day weekend, I didn't expect to hear back that week but fully expected to the following week, but nothing. I waited 2 more weeks and then this Tuesday I called again and got his voicemail and said that if I hadn't heard back by today that he would leave me no choice but to return to this site (and others) with another negative review, so here I am. I am at wits end and contemplating legal action to get this dealership to uphold their end of our purchase agreement and the We Owe that was issued to me upon purchase. To add insult to injury, I was told my purchase included 12 months of free Sirius radio, however that ended 2 weeks ago, after only 8 months since purchase...the reason? The first 4 months of the 12 included with the car were for the enjoyment of the employees of the dealership who drove the car around for 4 months (and 6000 miles) before selling it to me. So now I expect to be reimbursed for 4 months of a Sirius subscription. Reading a lot of positive reviews of this dealer and can't figure out why my experience has been such a nightmare. More

I am very pleased with my sales person Vernon Faith! He was knowledgable and friendly. Vernon made me and my husband feel welcome without being pushy! I would recommend him as a salesperson to family, fri was knowledgable and friendly. Vernon made me and my husband feel welcome without being pushy! I would recommend him as a salesperson to family, friends, and everyone!!!!!! He is the best! More

I liked how he treated us and handled the deal.He had a very good personality. He came to us we did not have to go and find him. He showed me the cars i wanted to see and let me bring someone to look at it very good personality. He came to us we did not have to go and find him. He showed me the cars i wanted to see and let me bring someone to look at it before we bought the car. I would recommend him. More

Very friendly, helpful and helped me a big deal in staying with my budget, I couldn't ask for a better salesman. I would definately recommend your dealership to all my friends. I would tell them how n staying with my budget, I couldn't ask for a better salesman. I would definately recommend your dealership to all my friends. I would tell them how nice everyone was to me and my needs. Amy had a lot of patience dealing with me and my husband and for that, I thank her. More

Me and my husband bought the 2011 Jeep and Love it. Amy our sales agent was wonderful and made purchasing this vehicle a wonderful experience. Amy was very quick and answered all our questions in a profess our sales agent was wonderful and made purchasing this vehicle a wonderful experience. Amy was very quick and answered all our questions in a professinal manner. WE had additional questions after the purchase of our vehicle and Amy helped us with all our questions and concerns. I reccomend this dealer and Amy to anyone interested in purchasing a vehicle!!!! Gina and Vincent More

amy was very helpful in all ways.we had questions and if she didn,t know the answer she found out for us.was not to many things she did not know.al the people were very helpful.greg was good for his first d she didn,t know the answer she found out for us.was not to many things she did not know.al the people were very helpful.greg was good for his first day.it was so hard to choose which one we wanted. More

Vernon was able to provide me with the service you expect from a good dealership.I told him what i was looking for and was willing to pay.With a little negotaing I was able to drive away happily with a new v from a good dealership.I told him what i was looking for and was willing to pay.With a little negotaing I was able to drive away happily with a new vehicle.I would recommended all my friends to Sansone Jeep. More

I have given this rating mainly because of our salesman, Kevin. He was very friendly and courteous to us and was considerate about our needs. He did not push a vehicle on us, rather he found a perfect fit f Kevin. He was very friendly and courteous to us and was considerate about our needs. He did not push a vehicle on us, rather he found a perfect fit for our family at a very acceptable price. I will be bringing my family to this saleman in the near future and definitely see him again when I need another vehicle. Thanks Kevin for all your help it was greatly appreciated Sincerely, The Kisijara Family More