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Sansone Chrysler Jeep Dodge Ram

Avenel, NJ

3.9
338 Reviews
Call Dealership (888) 450-9685

98 Route 1

Avenel, NJ

07001

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338 Reviews of Sansone Chrysler Jeep Dodge Ram

November 01, 2023

Great Service short waiting time very helpful nice people I had a recall on my car. More

by zippy59z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
Report | Print
November 01, 2023

I like Sansone but the service i recently had done was not as expected...oil change and tire rotation which was done except for one small detail someone forgot to tighten the lug nuts on the passenger sid More

by steve
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Langford
Report | Print
October 31, 2023

Good experience like always Easy to make appointment. Nice people and excellent service. Will be back soon again. More

by Arek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Lopes, James Langford, Matt Espara, Jason Patten
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October 27, 2023

I always have a pleasant and professional experience with Sansone. They truly try to get you in and out in a timely manner. More

by lynn_young229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard
Report | Print
October 27, 2023

Good costumer service and they have many brands of cars. They are very clear with financial statements More

by paulagutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge pico
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October 23, 2023

Excellent service, excellent attention, very professional, the technical review was very precise, well explained and the waiting time was adequate, it was not exaggerated. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Latronico
Report | Print
October 10, 2023

Always helpful thank you checked my complete truck while doing my oil change and told me my truck is good More

by johnny_g76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick , Matt Espara
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October 06, 2023

It is an easy location. But not as organized upon receiving customers. I went in for an oil change and all points service. I do recommend make sure entities you request is More

by NJSBIZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 12, 2023 -

Sansone Chrysler Jeep Dodge Ram responded

Hi. Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your visit and would like to learn more about what happened, so we can assist with any unresolved issues. When convenient, please email our Customer Care Manager, Michelle Noguera, at mnoguera@sansoneauto.com. We appreciate your time.

September 26, 2023

I will not be using dodge dealer for anymore vehicles nor will I recommend friends or family to get any type of vehicles from a dodge dealer the issue I have with my vehicle after only having it for only 5 m More

by weelzuptransport
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Buz
Report | Print
Sep 28, 2023 -

Sansone Chrysler Jeep Dodge Ram responded

Hi, Thanks for bringing this to our attention. We apologize for the issues and miscommunication you've experienced with your Dodge vehicle. Please know we strive to provide a quality product and are disappointed to hear about your negative experience. We would appreciate the opportunity to further investigate and address your concerns. When convenient, please email our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com. We appreciate your time.

September 10, 2023

Service is terrible. Took my 2021 Jeep Wrangler that’s still under warranty because it’s overheating and they couldn’t figure out the problem and gave it back to me that More

by jason.navas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davis
Report | Print
Sep 11, 2023 -

Sansone Chrysler Jeep Dodge Ram responded

Hi Jason, We're so sorry to hear about your experience with our service team. Please know we understand the frustration and inconvenience this has caused, and we'd like to make it right. Please reach out to our Customer Care Manager, Michelle Noguera, at mnoguera@sansoneauto.com, so we can assist you further. Thank you for your time and patience.

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