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Sansone Hyundai

Avenel, NJ

3.8
999 Reviews
Call Dealership (866) 876-8836
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92 U.S. 1

Avenel, NJ

07001

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999 Reviews of Sansone Hyundai

May 22, 2023

Service advisor Antonio provided excellent service and advice. Sansone Auto has been always my preferred dealer More

by nilpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Toro
Report | Print
May 20, 2023

Excellent service. The staff are professional, knowledgeable and courteous. I would encourage everyone who owns a vehicle purchased from SANSONE Hyundai to continue to More

by floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Roberts
Report | Print
May 12, 2023

Do not use this dealership. They could care less about you or your vehicle. Hyundai itself is an unreliable vehicle. Hyundai corporate could care less about you as well. Do your More

by Fordfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Torro
Report | Print
May 17, 2023 -

Sansone Hyundai responded

Thank you for your feedback. We are usually known for our 5-star service and dependable cars and want you to know that we deeply care about our customers and the vehicles we put them in. If you don't mind, we'd like to discuss your experience further to learn what happened exactly. At your earliest leisure, please contact our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com. We appreciate your time.

April 27, 2023

Luis Martins has been my service advisor for 13 years . He is highly professional and knowledgeable , I would not deal with anyone other then Luis. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martins
Report | Print
April 27, 2023

Paoulo Quispilaya was great , I appreciate his help with getting me into a car I love! More

by mys2372
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paoulo Quispilaya
Report | Print
April 25, 2023

Luis was very professional, knowledgeable and friendly. It is always pleasant experience to visit Hyundai service center at Sansone. More

by chung2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martins
Report | Print
April 21, 2023

The worst experience ever. Waited 4 hours for oil change, they forgot to do the oil change. Sherry Roberts plays the role of an Alzheimer's patient and says ohhhh I forgot, do More

by Disappointed
Purchase Time
Recommend Dealer
No
Employees Worked With
Sherry Roberts
Report | Print
Apr 26, 2023 -

Sansone Hyundai responded

Thanks for the feedback, and we're so sorry for the miscommunication and longer wait time for your vehicle to be serviced. Please know this is never the type of experience we want our customers to have. We'd like the opportunity to speak with you directly to get more details and try to resolve any issues for you right away. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your time.

April 05, 2023

People are friendly Work on car is done in a good time your service person keeps you updated More

by momvreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martins
Report | Print
April 05, 2023

Never been so rudely treated, I’m an old man and I know how to read and they were questioning whether I could read !I brought with me a coupon which was mailed to me and when I presented it I wasn’t told y More

by ronssr1963
Recommend Dealer
No
Employees Worked With
Jardim DE SO, Eric Bennett
Report | Print
Apr 06, 2023 -

Sansone Hyundai responded

We appreciate you bringing this to our attention, and we're sincerely sorry for your less than 5-star experience. Please know this is never how we wish to make our customers feel. As we look into your visit more, we'd like the chance to speak with you directly to try and turn this around for you. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. Thank you for your time.

March 21, 2023

Very professional and knowledgeable I would like to thank Antonio from my last visit Very professional More

by edcarreras
Recommend Dealer
Yes
Employees Worked With
Antonio, Terry Chung, Luis Martins
Report | Print
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