Sansone Kia

New beginnings I was surprisingly informed about how credit works and that made all the difference for me I am now on my way to not only driving a really nice car I was surprisingly informed about how credit works and that made all the difference for me I am now on my way to not only driving a really nice car but building my credit score up so that I can I joy the benefits that life has to offer Thanks Eric More

Too agressive Tried to get a lease here.. they insisted I get a loan so I decided to leave then they said they can get me into a lease only if I leave $100 with th Tried to get a lease here.. they insisted I get a loan so I decided to leave then they said they can get me into a lease only if I leave $100 with them .. they never got me into a lease and refused to refund my money so I contacted my bank about the problem. Stay away. More

Kia Optima SXL The salesperson I dealt with was Jacqueline Reyes. Very friendly and easy to deal with. I really appreciated the relaxed atmosphere throughout the tra The salesperson I dealt with was Jacqueline Reyes. Very friendly and easy to deal with. I really appreciated the relaxed atmosphere throughout the transaction. She was able to work with me and give me the deal I was looking for. I would highly recommend working with her. Dealership was much easier to work with as opposed to others I had experienced in the past. More

Happy Customer I am very very happy and satisfied with my brand new Kia Optima!!!! My salesman Eric Fields was very patient with me and took his time explaining the I am very very happy and satisfied with my brand new Kia Optima!!!! My salesman Eric Fields was very patient with me and took his time explaining the different features of every vehicle I test drove (there was quite a few lol). But in the end I drove away pleased. More

SUMMARY VERY VERY HAPPY AND SATISIFED WITH THE QUICK HANDLING ON MY SALES EVERYONE VERY HELPFUL AND FRIENDLY WOULD DIFENATELY RETURN FOR FURTURE PURCHASES AND VERY VERY HAPPY AND SATISIFED WITH THE QUICK HANDLING ON MY SALES EVERYONE VERY HELPFUL AND FRIENDLY WOULD DIFENATELY RETURN FOR FURTURE PURCHASES AND REFER YOU GUYS AS WELL More

Thank you Sean Stevens..... I had the pleasure of meeting Sean on 9/26/2014. He took his time explaining all the features of the KIA's that I was interested in. I was very impres I had the pleasure of meeting Sean on 9/26/2014. He took his time explaining all the features of the KIA's that I was interested in. I was very impressed with his knowledge and committment with finding me the perfect KIA. Sean was able to make me the proud owner of a 2015 KIA SPORTAGE. Thank you so much Sean for all you did to make my car shopping a pleasant experience. I would highly recommend Sean Stevens! :) -Lori from S.Plfd More

Return of my leased vehicle Rich Esposito the Lease Manager was the BEST! I have been dealing with car dealerships for many years, this is the first time I felt I was treated pro Rich Esposito the Lease Manager was the BEST! I have been dealing with car dealerships for many years, this is the first time I felt I was treated professionally by someone who not only loves his job but truly cares for his customers. OUTSTANDING very happy! More

Financial dept. is living in the dark ages. I purchased a cadenza on 8/03. In the enthusiasm of the moment I also purchased an extended service contract which added $72.00 to my payment. When I purchased a cadenza on 8/03. In the enthusiasm of the moment I also purchased an extended service contract which added $72.00 to my payment. When I got home, I read the fine print and concluded that the extended c are contract wasn't worth the price. Luckily, the fine print also told me that I had 30 days to cancel. So, on 8/08 I cancelled the extended care contract (the financial manager never told me about the 30 day option) Here's the problem according to the financial mngr. The bank has already sent the money for the loan to the dealership. The $72.00 per mo.payment is rolled into the loan payments and that can't be changed. The dealership will notify the bank that the $72.00 is to be used to lower the principal. Seems OK to me! Here's the truth! The dealership has already received the total amount of the loan and they have to send back the money that was intended for the extra warrantee. About $5.000. Five weeks have passed and that hasn't been done. "WHY?," you ask. Me too. I have spent hours trying to find out where the $5,000.00 is and guess what, Everyone at Sansone is too busy to talk to me. Everyone except a lovely receptionist named Jessica. Noel has dodged four calls, John in accounting-no response to message. Same with Bernadette. Paul spoke to me and promised to call me back. If he does, I will let you know. Meantime Sansone owes me (or my bank) $5,569. My advice! stay away from the place. Don't give them money that you might want to get back Get answers to all your questions before you pay. More

Very Satisfied I came to the dealership with little expectations and was pleasantly surprised to find that the staff was friendly and very helpful.We weren't sure th I came to the dealership with little expectations and was pleasantly surprised to find that the staff was friendly and very helpful.We weren't sure that we would purchase a Kia but after test driving the Optima my husband loved it! We traded in our Lincoln MKZ for the Optima EX and the transition went very smooth! I would recommend this dealership! More

EXCELLENT CUSTOMER SERVICE Friendly, helpful, great customer service, answered all of our questions for us, took his time to go over everything. Highly recommend Nick Clarke! GR Friendly, helpful, great customer service, answered all of our questions for us, took his time to go over everything. Highly recommend Nick Clarke! GREAT SALESMAN! More