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Sansone Kia

Avenel, NJ

3.3
127 Reviews
Call Dealership (888) 216-8038

90-100 Route 1 North

Avenel, NJ

07001

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127 Reviews of Sansone Kia

September 15, 2022

Wow it Was a great experience I did not have to wait long Jamie took my information and got me started then I spoke with Spencer and next thing I knew the car was getting looked at then I was done I also had More

by Iris Strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Rampersad
Report | Print
September 14, 2022

A recall repair appointment for them to tell me they have order the part on a day off for that More

by Babbiemoe
Recommend Dealer
No
Employees Worked With
Guy in service dept, AnnaLisa Bautista
Report | Print
Sep 15, 2022 -

Sansone Kia responded

Thank you for your feedback. We are so sorry about the inconvenience regarding your vehicle's service appointment and would like to know more about what happened during your visit. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com, so we can speak directly on the matter. We appreciate your time and patience.

August 29, 2022

My vehicle was in for a software update , Attendant stated it should take about an hour to complete. Updated with no issues . Received a txt when it was ready. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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August 11, 2022

So far so good. No complaints to date. Owner of 2022 forte model for four months . First oil change was free and the service was excellent. Four months is not enoug More

by Maxine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Murillo/ joslyn molina
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July 18, 2022

Service dept, especially Jamie. , were very responsive re: progress and timetable. Date promised was nearly exact and truly appreciated the loan car provision. More

by Bob P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie. Asst service mgr
Report | Print
July 04, 2022

FIVE STARS FOR SURE. Great service department --very clean and was done on timely basis. More

by mac19481
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
First oil change
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June 20, 2022

When I arrive Karina attended me with a big smile and was very friendly professional. More

by marixa_lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina
Report | Print
June 19, 2022

the staff is great but I haven't had the best experience with kia vehicles More

by Gia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Karina and the asst. Manager , AnnaLisa Bautista
Report | Print
Jun 24, 2022 -

Sansone Kia responded

Gia, We are sorry that you haven't had the best experience with Kia vehicles. We would love to assist you with any questions or concerns you might have regarding your vehicle. When convenient please reach out to our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. Thank you for your time.

June 16, 2022

We had a very good experience at samsone kia, excellent attention, very good service .the time for the job was the one they suggested. More

by Jorgris31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnnaLisa Bautista
Report | Print
June 16, 2022

I drive from SI to only come here because I’ve never been let down. Thank you for amazing service and for treating each customer like a human being, it is really appreciated More

by Carolynz10303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnnaLisa Bautista
Report | Print
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