Sansone Nissan

Having issues with Sansone Nissan Service Department getting back to me regarding an issue from January 4th. No one ever calls back or follows up. Diagnosed car, repaired something to find out it did no getting back to me regarding an issue from January 4th. No one ever calls back or follows up. Diagnosed car, repaired something to find out it did not resolve issue. Service Manager and Director do not return calls. No other options or names to talk to regarding bill. Endless Loop of frustration. More

Clean, efficient and staff respectful to customers. For as many times as I’ve been there always proficient- just a little pricey at times. For as many times as I’ve been there always proficient- just a little pricey at times. More

I've leased several vehicles from this dealership. The sales and service departments have treated me well. I never felt pressured into anything. The service department keeps me informed during the The sales and service departments have treated me well. I never felt pressured into anything. The service department keeps me informed during the appointments and offers suggested maintenance. Tim Y. More

Was there for regular service, Jamie took care of the paperwork and they handled my Nissan well very satisfied. Thank you. paperwork and they handled my Nissan well very satisfied. Thank you. More

The service department at Nissan made me feel right at home. Kevin was professional and knowledgeable. Totally satisfied home. Kevin was professional and knowledgeable. Totally satisfied More

Love the service I receive! !!! Everyone is friendly & courteous. My family brings multiple vehicles here for service. Ask for Kevin. He's the best. Always has time for my questi !!! Everyone is friendly & courteous. My family brings multiple vehicles here for service. Ask for Kevin. He's the best. Always has time for my questions and explains so I can understand. Highly recommend! More

Jaime Dubin was very helpful. Was there for an oil change. Jaime did the paperwork and kept me informed. Service was done in an timely manner. Multi-inspection report provided Was there for an oil change. Jaime did the paperwork and kept me informed. Service was done in an timely manner. Multi-inspection report provided insight of vehicle status. Good planning tool. More

I visited this dealership on 9/6/24 for an oil change and a brake flush service. I incurred no problem with either service. I just found it odd that I didn’t receive a multi point inspection form. a brake flush service. I incurred no problem with either service. I just found it odd that I didn’t receive a multi point inspection form. More

Jenny Johnson was very professional and caring regarding my service visit with my Nissan vehicle. Matt Mercurio my service visit with my Nissan vehicle. Matt Mercurio More

Facing some issue with the car, it is auto turning off and going into neutral at the stop signs, but Jaime Dubin, the mechanic, doesn't want to see the vehicle without the video proof. He is asking me to and going into neutral at the stop signs, but Jaime Dubin, the mechanic, doesn't want to see the vehicle without the video proof. He is asking me to record this random behavior on the camera. He kept the car for more than 2 hours and drove just 5 miles and said nothing wrong with the car. Such pathetic customer service. He was rude and unprofessional. I would never recommend your dealership to anyone. More