Sansone Rt 1 Dodge Genesis Hyundai Jeep Kia Mazda Nissan RAM Toyota

I had a great experience at this dealership. The staff was friendly, professional, and very patient throughout the process. They took the time to answer all my questions and made everything clea The staff was friendly, professional, and very patient throughout the process. They took the time to answer all my questions and made everything clear and stress-free. I truly appreciated the respect and honesty shown, and I would definitely recommend this dealership to anyone looking for a smooth and pleasant car-buying experience. More

Ammir was my salesperson at Sansone Toyota and he was wonderful. He was very patient and accommodating as I wanted to test drive several vehicles. He was very knowledgeable about the vehicles as well. Af wonderful. He was very patient and accommodating as I wanted to test drive several vehicles. He was very knowledgeable about the vehicles as well. After I purchased the car, Ammir reached out several times to see if I needed anything or had any questions about the car. I had a minor issue and reached out to Ammir about it. He immediately went to work and got me answers which really set my mind as ease. I would definitely recommend Ammir. More

I really wish I could give 0 stars for this review. I brought my car in for a recall on an enigne bearing. Upon leaving, 5 minutes after, my check engine light comes on. Tried calling, could not rea I brought my car in for a recall on an enigne bearing. Upon leaving, 5 minutes after, my check engine light comes on. Tried calling, could not reach anyone. Brought car to my mechanic this morning, turns out my engine had no oil in it. Everytime I do anything with Sansone, it always turns out horrifying. Tried to sell me a battery that I replaced less than a year ago for $400. Bought a car from them 3 years ago. NEVER AGAIN. Absolute worst sales people and service people ever. If anyone reads this, please take my advice. GO SOMEWHERE ELSE. Walked in with a pre approval from Capital One. Told me I had to use their bank (Flagship Credit Acceptance), when I said I don't want to, they still used that bank. Now I am stuck upside down on a car because of a massively inflated interest rate. Bait and Switch is very real. And when you ask for remedies, it's always the customers fault and not theirs. Never again More

Their service center is beyond disappointing, this is not my first car from Sansone our family has purchased other cars from here but the service at Sanson Kia is the worst. There is no empathy. See it for y my first car from Sansone our family has purchased other cars from here but the service at Sanson Kia is the worst. There is no empathy. See it for yourself in the pics attached. I have been going back to this place for multiple issues and almost always each issue requires me to go back for the same reason for months, despite themselves stating that their best certified technicians/master technicians review the issues. They have almost never given us a rental without making us wait for days saying that the warranty will not cover. Or they cannot provide rental until they know what the issue is, so if their certified technicians cannot find out what is the issue how is it the customers fault, it is simply the FAILIURE of this facility. They have changed parts of our car (which now seems to be unwanted) as the issue has not been resolved. Do not expect your issues to be solved at this location. Remote start key fob issue gone back 6 times (turned out to be a battery issue) Thermostat issue- gone back 3 times. I was on my way home in the middle of the night and my engine started overheating and smoking while I was stranded in the middle of the road. Fuel pump issue which btw also caused further issues which they made us pay for. Noise on acceleration- been going back since May 2025 it's August now, and I am done, pissed off, and find the need to simply put it out here for everyone to know. Please do better customer service, your staff told me to give one more opportunity on Saturday 08/09/25 and yet I did not hear back on any updates. This is not the service any customer deserves. I am traumatized is an understatement More

The best dealer which me for 30 years! !!!!!! Everyone should be checking Samson in Avanel NEW JERSEY!!!! !!!!!! Everyone should be checking Samson in Avanel NEW JERSEY!!!! More