Santa Cruz Subaru

Loved the waiting area. Was in and out quickly. Everyone was super professional and easy to talk too. Was in and out quickly. Everyone was super professional and easy to talk too. More

Good service. Thoroughly evaluated our issue. Also provided a car wash! Service advisor David did an excellent job. Thoroughly evaluated our issue. Also provided a car wash! Service advisor David did an excellent job. More

They offer quick and reliable service. Everyone who works there is very welcoming and friendly. Everyone who works there is very welcoming and friendly. More

I visited Santa Cruz Subaru for recall solution and a scheduled maintenance service. Cindy, the intake agent was great, very knowledgeable, friendly and efficient and was able to accommodate another issu scheduled maintenance service. Cindy, the intake agent was great, very knowledgeable, friendly and efficient and was able to accommodate another issue that arose. The work was completed on time, and warranty issues resolved. All in all I found this operation slick and well organized. I’m happy to bring my Outback back here for any maintenance needs. More

This dealership has excellent customer service and professional employees. I am so grateful for their work on my Subaru. Thomas Foster who is the service advisor, made sure that our car was serviced i professional employees. I am so grateful for their work on my Subaru. Thomas Foster who is the service advisor, made sure that our car was serviced in a timely manner and my warranty was applied. I have never had such a professional and kind service writer who cared so much about your cars needs while listening to what your concerns are. I absolutely will continue my service with Santa Cruz Subaru always and can't thank them enough for a job well done on my car. More

Friendly, Polite, Knowledgeable, Respectful, I just love this business! Every department I have dealt with so far has impressed me. I will stick with them and refer them to friends and family. this business! Every department I have dealt with so far has impressed me. I will stick with them and refer them to friends and family. More

Service was fast and David was very knowledgeable and friendly. I was surprised how professional and helpful the parts department was. My first experience with Santa Cruz Subaru was top notch. friendly. I was surprised how professional and helpful the parts department was. My first experience with Santa Cruz Subaru was top notch. More

From our first day in the dealership being helped by Luke and the sales team to the financial signing of papers with Jeremy and Sandra and then to complete the hand off by our service representative, Cindy m and the sales team to the financial signing of papers with Jeremy and Sandra and then to complete the hand off by our service representative, Cindy made the entire experience a most pleasureable, friendly transaction. Thank you to everyone at the great dealership!! Lynne and Gil and Bidwell GDB22 More

Lynne, myself and Bidwell GDB22 (our career change yellow lab) stopped in at Santa Cruz Subaru to check their pre-owned inventory of Forester/Outbacks Touring models. We were graciously greeted by Luke Smit lab) stopped in at Santa Cruz Subaru to check their pre-owned inventory of Forester/Outbacks Touring models. We were graciously greeted by Luke Smith-Gates. We had questions about specs for each model and Luke told us what we needed to make a more informed choice of car. We particularly liked that we DID NOT feel pushed in anyway to one vehicle or the other. We were given solid information that let us make an informed choice. Well, Luke showed us a VERY nice 2022 Outback white/java and then we started to focus. I am 6'4" so I really enjoy not having to bend in half to get behind the wheel. The feel was GREAT! We went on a test drive and then returned to discuss further. We told Luke we would like to leave, have some lunch and discuss what he gave us. Luke introduced us to Ricardo Gutierrez, Sales Manager. We returned after lunch and completed the transaction to purchase the Outback. We felt NO push to buy, whatsoever, and enjoyed the entire transaction from start to finish. Luke was VERY well versed on the Subaru product line. Ricardo was very professional and worked along with Luke to get us the vehicle we liked. Thank you Team Santa Cruz Subaru!! More