Santa Fe Ford

Excellent Customer Service Brent came in on his day off to help us. He had the truck ready for us to test drive. He seemed very knowledgeable. He helped us to get close to what Brent came in on his day off to help us. He had the truck ready for us to test drive. He seemed very knowledgeable. He helped us to get close to what we were looking for on our trade in. I would use Brent again if we decide to get another vehicle in the future, More

First impression is truly a lasting impression We, House of Prayer Church, went car shopping for a new van for our church. We went to the FORD dealerships in Live Oak and Lake City, Florida, but to We, House of Prayer Church, went car shopping for a new van for our church. We went to the FORD dealerships in Live Oak and Lake City, Florida, but to no avail. Live Oak had no vans and Lake City had (1) that was not a church van. As we were enroot to Gainesville Ford when we observed from highway 441 Santa Fe Ford in Alachua, with (3) vans. As soon as we pulled into Santa Fe car lot, Darrius Jones immediately came over to assist us. He was very professional and knowledgeable of the vehicle and answered all the questions we asked him. The price was right, and now our church has a 15 passenger van. "To God be the glory for the things He has done." Thank you Darrius Jones and Santa Fe Ford for having a variety of vehicles to choose from on your lot. House of Prayer Church More

Fantastic Excellent service from the second I walked in the door until the sale was complete and all the T’s We’re crossed and the I’s dotted. Excellent service from the second I walked in the door until the sale was complete and all the T’s We’re crossed and the I’s dotted. More

Very good Takes the time to help every one in need. They have a really good dealer ship. I’m planning I’m comin back for my next car. Takes the time to help every one in need. They have a really good dealer ship. I’m planning I’m comin back for my next car. More

Great experience ! Came home with a great car ! Very pleased with my car purchase at Santa Fe Ford and the help I received from Sarah to make it happen ! Great experience and would definitely recomm Very pleased with my car purchase at Santa Fe Ford and the help I received from Sarah to make it happen ! Great experience and would definitely recommend ! More

Great Experience We had a great experience purchasing our vehicle from Santa Fe Ford. Our salesperson Ron Hinson found us exactly the vehicle we wanted for the lowest We had a great experience purchasing our vehicle from Santa Fe Ford. Our salesperson Ron Hinson found us exactly the vehicle we wanted for the lowest price around. The process was easy from start to finish. We will refer our friends and family to Ron Hinson and Santa Fe Ford. More

Great Price.....had some issues, but they were solved. We think we got a good deal on the vehicle, however there was some issues. We test drove the vehicle and left. After talking we decided to purchase We think we got a good deal on the vehicle, however there was some issues. We test drove the vehicle and left. After talking we decided to purchase the vehicle. We dealt with Brent Hitt, we called him and said "we will take it". He had already left for lunch, then went on personal errors before sending over the buyers quote to our bank. We have already been pre approved, so we waited on him to return to the dealership to contact our bank. This took 3 hours. Once everything was done, we were told by Brent to "go put up the check". This was new to us, however we drove to our bank and got the check. We sent him everything so all we had to do was sign the paperwork. During the test drive we asked about "free oil" changes. He told us "yes you get 2". So once we got back to the dealership with the check we were told "we have checked out everything and the car is ready". My husband asked for the 2nd key. We were told there is no 2nd key. We could go online and buy one for $80 plus the program fee. Brent was quick to point us to the website. We stated we thought the dealership should pay, which this escalated into a big disagreement. We left WITHOUT the car. We then got a call from the sales manager, which we had asked to see or speak to him before we left. The sales manager stated he would pay for the programming if we purchased the key. We agreed. The next day, we returned to pick up the car. While handing the check over and signing the papers I asked for the "free oil change" paperwork. I was told we had to do a survey in order to get them. Not what I was lead to believe. We were told "it's all ready". We drove it home, looked under the hood and found leaves. It was parked under a tree, however you would think they would have cleaned them up. Then we checked the fluids and found the antifreeze and the washer fluid was really low or empty, plus the oil change message kept coming on. We called and was told to return and they would top it off and they reset the oil change message. We did return and all these issues were corrected. They did have great prices and nice cars, however if we purchased from them again, I would double check all these things before we leave the lot. More

Great Experience Willing to help out and made the process quick and easy. Definitely went the extra mile to make the experience easy and painless. Would recommend. Willing to help out and made the process quick and easy. Definitely went the extra mile to make the experience easy and painless. Would recommend. More

Darrius was very helpful assisting me to choose a vehicle. I needed to get a vehicle, Darrius was very helpful with me getting a .?vehicle that was right for me, mileage,price, condition of the vehicle. He is I needed to get a vehicle, Darrius was very helpful with me getting a .?vehicle that was right for me, mileage,price, condition of the vehicle. He is very personable and does his best to get you thru the process. More

Excellent sales experience Darrius was great and friendly. price of car was right for us, would highly recommend. my wife loves her car. the add-ons were alittle pricey for us. Darrius was great and friendly. price of car was right for us, would highly recommend. my wife loves her car. the add-ons were alittle pricey for us. More