Santa Fe Ford

Satisfied Customer Sarah and Santa Fe Ford were allowed us to have a great experience when we purchased our F150. They were very helpful and the customer service was exc Sarah and Santa Fe Ford were allowed us to have a great experience when we purchased our F150. They were very helpful and the customer service was excellent. We will definitely return to purchase other vehicles and recommend them to family and friends. More

Ask for Sean McCaulley! Santa Fe Ford helped my husband and I purchase a new Ford F150 Raptor. We could not be any happier! The sales man was named Sean McCaulley. He made it Santa Fe Ford helped my husband and I purchase a new Ford F150 Raptor. We could not be any happier! The sales man was named Sean McCaulley. He made it a smooth deal over the phone. No headache and best of all there was no surprise fees. After trying with other state wide Ford dealers it was a relief to speak with someone with good service etiquette. Thanks again Sean, we were lucky to find you! More

Great customer service We drove 2 hours to purchase a new F150. The price was almost $3000 less at Sante Fe Ford than 1 we were looking at here in St Augustine and had all o We drove 2 hours to purchase a new F150. The price was almost $3000 less at Sante Fe Ford than 1 we were looking at here in St Augustine and had all of the options we were looking for in a pickup. Mr. Ron Hinson was our salesman and made our buying experience worth the trip over. I will definitely make the 2 hour drive to purchase another vehicle again in the future. Thank you Mr. Hinson. More

Bought a new Mustang My transaction was easy. Stayed late to complete the deal. Never had to complete a survey to get free oil changes. Every other new vehicle I have boug My transaction was easy. Stayed late to complete the deal. Never had to complete a survey to get free oil changes. Every other new vehicle I have bought the free oil changes were included without any conditions attached. More

Excellent! We were met with unbeatable customer service from Ron Hinson! The process was short and we were out the door and on the road with our vehicle. We had We were met with unbeatable customer service from Ron Hinson! The process was short and we were out the door and on the road with our vehicle. We had three vehicles in mind and as soon as he met us, he showed us a truck that hadn't even made it to the lot yet. It was the one. He knows what he is doing without being pushy or over-bearing. He showed us what he had to offer and left us alone to decide. More

Friendly,not pushy experience Overall experience was great, just not happy with price of add-ons. service contract,maintenance contract,GAP, and simoniz + tax =4,286.86 But, will Overall experience was great, just not happy with price of add-ons. service contract,maintenance contract,GAP, and simoniz + tax =4,286.86 But, will take full advantage of these over time. was my fault for not seeing this before we left. This makes 5 vehicles our family has bought here. More

We recieved excellent service from Ron Hinson and the from. Ron was able to find the truck we wanted with the desired options at a value price. He has complete knowledge of the sell process enabling a quick exc Ron was able to find the truck we wanted with the desired options at a value price. He has complete knowledge of the sell process enabling a quick excellent sell process. This is the fourth vehicle we have purchased from Ron at Santa Fe Ford. More

Grateful I chose Santa Fe Ford and Darrius Jones I had been shopping around for a new car for about a week. My situation had a lot of things against me, the number one thing was I had a trade in that I had been shopping around for a new car for about a week. My situation had a lot of things against me, the number one thing was I had a trade in that I still owed a lot of money on. My bank was willing to finance a car for me but it of course had to meet a certain threshold. I had felt as though other dealerships wasnt willing to take the time out to actually help me. I decided to go to Santa Fe Ford based on prices I saw online. I was met by salesman Darrius Jones who immediately got onto the same page with me and actually listened and knew what to do in ordee for me to get drive away with a new vehicle. Faxed over numbers to the bank,bank said no, Darrius didnt stop partnering with sales Manager Larry, was able to work it all out. Darrius made a difficult situation feel so easy. He was so proffesional and would recommend him to anyone. More

Friendly, but a bit drawn out When we arrived we were greeted warmly by Joey and his trainee Ray. They showed us around the lot, both new and used cars, and were both very professi When we arrived we were greeted warmly by Joey and his trainee Ray. They showed us around the lot, both new and used cars, and were both very professional and personal. We had spent a fair amount of time at the dealer already, and I was glad to see that Joey did not appear impatient or irritated, so we decided to buy the car we liked that we had found on autotrader after giving it a test drive. The prices seemed fair and I enjoyed being treated like a person. Joey was straight forward with the paperwork, although he did not offer any "incentives" or other price knockoffs, which caused us to almost walk out. However, since he was very sincere and made us feel appreciated regardless, we let him continue with the deal. However, once the purchase was initiated, it took an incredibly long time to leave with the car. Joey finished his paperwork in a regular time, but once everything was passed onto their finance department, we sat for about 3 hours literally until the dealership was closed and they were sweeping the floors. This was abhorrent. Apparently there's only one finance manager there, and he moves like a herd of turtles stampeding through peanut butter. I guess we weren't the only sale that day, but xxxx it took FOREVER to be brought back into his office to finish the papers and leave. All things being equal, and despite the ridiculous wait, we left happy and with our new car. We appreciate the work they did for us, staying late for us, and speaking plainly and clearly. Joey and Ray were great guys and if they're still there in a while when we trade our other car in, we will definitely look for them. Out of a LOT of other dealership experiences, this was the only one who we felt literally zero stress about. Thanks for a great experience, guys! More

Great Experience We had a great experience at Santa Fe Ford. We told Sarah Anderson what our budget was and what we were looking for. She found the perfect vehicle to We had a great experience at Santa Fe Ford. We told Sarah Anderson what our budget was and what we were looking for. She found the perfect vehicle to meet the needs of our family. It was hands down the best experience I have had buying a car. We will buy here again. More