
Santa Fe Ford
Alachua, FL
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Friendly, but a bit drawn out When we arrived we were greeted warmly by Joey and his trainee Ray. They showed us around the lot, both new and used cars, and were both very professi When we arrived we were greeted warmly by Joey and his trainee Ray. They showed us around the lot, both new and used cars, and were both very professional and personal. We had spent a fair amount of time at the dealer already, and I was glad to see that Joey did not appear impatient or irritated, so we decided to buy the car we liked that we had found on autotrader after giving it a test drive. The prices seemed fair and I enjoyed being treated like a person. Joey was straight forward with the paperwork, although he did not offer any "incentives" or other price knockoffs, which caused us to almost walk out. However, since he was very sincere and made us feel appreciated regardless, we let him continue with the deal. However, once the purchase was initiated, it took an incredibly long time to leave with the car. Joey finished his paperwork in a regular time, but once everything was passed onto their finance department, we sat for about 3 hours literally until the dealership was closed and they were sweeping the floors. This was abhorrent. Apparently there's only one finance manager there, and he moves like a herd of turtles stampeding through peanut butter. I guess we weren't the only sale that day, but xxxx it took FOREVER to be brought back into his office to finish the papers and leave. All things being equal, and despite the ridiculous wait, we left happy and with our new car. We appreciate the work they did for us, staying late for us, and speaking plainly and clearly. Joey and Ray were great guys and if they're still there in a while when we trade our other car in, we will definitely look for them. Out of a LOT of other dealership experiences, this was the only one who we felt literally zero stress about. Thanks for a great experience, guys! More
Great Experience We had a great experience at Santa Fe Ford. We told Sarah Anderson what our budget was and what we were looking for. She found the perfect vehicle to We had a great experience at Santa Fe Ford. We told Sarah Anderson what our budget was and what we were looking for. She found the perfect vehicle to meet the needs of our family. It was hands down the best experience I have had buying a car. We will buy here again. More
My hometown goto dealer !!!! Santa Fe Ford in Alachua, is always a pleasure to deal with. No pressure sales, willing to spend plenty of time with you as a customer to ensure that Santa Fe Ford in Alachua, is always a pleasure to deal with. No pressure sales, willing to spend plenty of time with you as a customer to ensure that your are happy with your selection of a New and or Used car. Joey Key is always awesome to work with, laid back no pressure salesman. Will help answer any questions you may have and very knowledgeable. I have purchased several New vehicles over the years with Joey and Santa Fe Ford and would recommend to anyone!!!!! More
Santa Fe Ford is awesome! This is the second vehicle we have bought thru Brent and have had a great experience both times. We were greeted quickly and they have went out of the This is the second vehicle we have bought thru Brent and have had a great experience both times. We were greeted quickly and they have went out of their way to make sure we were happy. We will buy there again. More
2nd car in a year. Amazing service again. Ron Hinson and the team over there is amazing. I cannot stress enough the amount of respect i have for a place that doesnt pressure you at all. These Ron Hinson and the team over there is amazing. I cannot stress enough the amount of respect i have for a place that doesnt pressure you at all. These guys rock and make the transition so seemless its awesome. Dave Zick was my finance guy, he makes it comprehensive and easy to understand what you owe etc. Again amazing service everywhere More
Santa Fe Ford experience A very pleasant experience Sarah showed me several F-150 trucks took the time to explain option packages bought a very nice F-150 XLT. A very pleasant experience Sarah showed me several F-150 trucks took the time to explain option packages bought a very nice F-150 XLT. More
Drove From Orlando.. We were in need of a new car. We wanted one with a beige interior and black exterior. Sante Fe Ford had one that was a demo. We were taking a trip to We were in need of a new car. We wanted one with a beige interior and black exterior. Sante Fe Ford had one that was a demo. We were taking a trip to Georgia from our home in Orlando and decided to stop to test drive. We called in advance and spoke to Darrius Jones. He was great once we located the dealership. It's just off 75...great location. Darrius and the finance manager were all very nice, like hometown folks used to be. They stayed two hours after closing to make sure we got everything done. We bought a 2017 Ford Escape and traded in our much loved Acura TLS. We have bought several cars over our lifetime but never felt more like friends than we have at this dealership! Thank you all. PS: My hubby left his sunglasses in the Acura and just texting Darrius got us to meet up and get them on 75....what service!! Excellent. More
Santa Fe Ford did a good job. I recently purchased a used vehicle at Santa Fe Ford and was pleased with the experience. Sean McCauley was the sales person that helped me. I recently purchased a used vehicle at Santa Fe Ford and was pleased with the experience. Sean McCauley was the sales person that helped me. More
Fast transaction that was easier than expected. Sarah was polite and professional and followed up on phone calls and emails. The dealer was willing to negotiate trade-in values and met my expectati Sarah was polite and professional and followed up on phone calls and emails. The dealer was willing to negotiate trade-in values and met my expectations. More
Awesome Experience! This was my first purchase at Santa Fe Ford. My sales person was Sarah Anderson. I was very pleased with my experience with her. Sarah was very helpfu This was my first purchase at Santa Fe Ford. My sales person was Sarah Anderson. I was very pleased with my experience with her. Sarah was very helpful with all my needs. Definitely will be doing business there again. More