
Santa Fe Ford
Alachua, FL
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quality sales and service. the staff was friendly and very informative. joey key was straight up with me on the vehicle we were interested in. I was actually going to purchase f the staff was friendly and very informative. joey key was straight up with me on the vehicle we were interested in. I was actually going to purchase from another ford dealership, and he beat their deal hands down. no fuss or pressure to buy. my wife just loves her new escape. thanks once again joey key and the fine staff at santa fe ford. More
Great car buying experience Very good first time car buying experience! Ron was very helpful and informative. It was hassle free and the price was fair. I would definitely buy an Very good first time car buying experience! Ron was very helpful and informative. It was hassle free and the price was fair. I would definitely buy another car here in the future. More
Awesome experience We had a very pleasant experience working with Ron in making our purchase! No hassles and a fair price for the vehicle we purchased. I would highly r We had a very pleasant experience working with Ron in making our purchase! No hassles and a fair price for the vehicle we purchased. I would highly recommend this dealer for future purchases. They are laid back and friendly. More
Best Ford dealer around and the best salesman This dealership has always been the one that treated us the best. They are always friendly, considerate, and willing to work with us to get us in the This dealership has always been the one that treated us the best. They are always friendly, considerate, and willing to work with us to get us in the vehicle that will make us happy. We have been dealing with Ron Hinson for the purchase of the last seven vehicles we have owned. We have talked to other dealers and have always come back to Santa Fe Ford in Alachua. More
Customer Friendly I went to Santa Fe Ford with the hopes of purchasing a 2016 Nissan four door truck. Brent was friendly and provided good customer service throughout t I went to Santa Fe Ford with the hopes of purchasing a 2016 Nissan four door truck. Brent was friendly and provided good customer service throughout the whole process. From arrival to finish, the whole process only took a couple hours. I walked out the proud owner of the 2016 Nissan truck that I wanted. More
Not what I expected Well I was in the market to purchase a vehicle (Expedition EL) from the dealer happen to live quite far from the dealer. I went on several different s Well I was in the market to purchase a vehicle (Expedition EL) from the dealer happen to live quite far from the dealer. I went on several different sites to compare the vehicles pictures, prices, and the length it has been advertised for. All the information seemed to have added up to almost the same so it made it easier to confirm this with the sales person. I explained my situation to the sales person and hoped that they would be considerate of the questions and concerns I had regarding the vehicle. It seemed to go smoothly at first, but then I kept on having to wait for the sales person to get back to me on numerous occasions. I also was recommended that I text/call him directly if I needed anything. At this point I started to feel like I wasn't a priority to the sales person, most likely because I was dealing through technology and not face-to-face. I wanted to get a final price on the vehicle and try to see if there was any wiggle room to get some deal off of the asking price. I even went ahead and filled out their credit application for (SSN and all) to get the process moving more swiftly. I offered the idea of a trade and that seemed to have halted any further progress. I sent over pictures, VIN and other information regarding my possible trade but got nowhere. Now I am annoyed with the time and effort wasted on my end and feel like things have been exhausted for the sales person. In the end I gave the salesperson a number (price) I would like to be at to purchase the vehicle, ignoring my trade, and was "kindly" said goodbye to. The sales person conducted minimal verbal communication and did most of it through text. I did NOT enjoy dealing with him and the way the call system works. I can never reach anyone when I call there because there is a message taken. I really liked the way this vehicle looked in the photos and description and was willing to drive approximately 680 miles to conduct business with this dealer. All that was left was a test drive and making the customer feel valued. (I am currently looking for a Chevrolet Suburban now.) More
Excellent service Very helpful! Was considerate and friendly! Helped me pick the right truck for me! The price was awesome. I love my new truck. Thanks so much! Very helpful! Was considerate and friendly! Helped me pick the right truck for me! The price was awesome. I love my new truck. Thanks so much! More
top rate Very professional and friendly. They made our visit well worth the 180 miles we drove to get there.I wouldn't change a thing about our visit. Very professional and friendly. They made our visit well worth the 180 miles we drove to get there.I wouldn't change a thing about our visit. More
Great Experience Joey was very helpful with excellent customer service. The process was super quick and painless. The staff was very friendly and willing to help us fi Joey was very helpful with excellent customer service. The process was super quick and painless. The staff was very friendly and willing to help us find what we were looking for. More
New F-250 I have been buying most of my vehicles from Santa Fe Ford for the last 25 years. There is a laid back atmosphere and they are not pushy. They allow I have been buying most of my vehicles from Santa Fe Ford for the last 25 years. There is a laid back atmosphere and they are not pushy. They allow you to take your time, test drive whatever you want and have good prices on top of that. More