Santa Fe Ford
Alachua, FL
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Excellent Service! I recently purchased a 2016 Fiat 500x and absolutely love it! Sarah was more than helpful and made sure any of my questions were answered. She is k I recently purchased a 2016 Fiat 500x and absolutely love it! Sarah was more than helpful and made sure any of my questions were answered. She is kind and knowledgeable! Thank you so much Sarah and Santa Fe Ford! Brenda Tain More
Great Customer Service Sean McCauley was our salesperson. He was excellent to say the least! My husband saw his Online advertisement and called him regarding a 2017 Ford E Sean McCauley was our salesperson. He was excellent to say the least! My husband saw his Online advertisement and called him regarding a 2017 Ford Explorer. Within a matter of minutes he called my husband back with information on the Explorer and payment information. We went down that afternoon drove the Explorer and purchased it with no pressure or surprises! Sean is the the type of Salesperson we like to deal with. We live in Lake City Florida and we will continue to do business with Santa Fe Ford for future vehicles. Also, Jackie was our Finance person and she was very curtious and friendly as well. Thank you! Ronnie and Vicki Witt More
Fantastic Dealership! We had been shopping for 2 months for used cars in our local area. We had no luck with the local dealerships. To the point that, we drove 2 hours to We had been shopping for 2 months for used cars in our local area. We had no luck with the local dealerships. To the point that, we drove 2 hours to Santa Fe Ford and could not be happier. More
Darrius was awesome!! Loved the customer service. We went on a Saturday and ford was swamped. Due to our long wait they bought us lunch, and threw in a free oil change. Dar Loved the customer service. We went on a Saturday and ford was swamped. Due to our long wait they bought us lunch, and threw in a free oil change. Darrius didn't feed us a bunch of xx, we told him exactly what we wanted and he showed us we he had. No salesman type crap that normally turns us off from buying. We got a great deal. Thanks Sante Fe Ford More
Great experiance Great people that don't beat around the bush, felt like I was buying a truck from people I knew my whole life. Never shopping anywhere else again Great people that don't beat around the bush, felt like I was buying a truck from people I knew my whole life. Never shopping anywhere else again More
Great Experience This dealership, and Bill Queen in particular, made my car buying experience very pleasant. After visiting several times, Mr. Queen helped me narrow This dealership, and Bill Queen in particular, made my car buying experience very pleasant. After visiting several times, Mr. Queen helped me narrow down my choices to find the right car for me. I always felt welcome and never felt pressured.. More
Excited We are very excited about the purchase of our new (to us) truck. We went in with the intention of getting an oil change and left with a shiny new tru We are very excited about the purchase of our new (to us) truck. We went in with the intention of getting an oil change and left with a shiny new truck. Sean made our experience enjoyable and pain free! More
Great Service, Great Vehicle, and Great Value Shaun was great to work with as we looked for a vehicle. We initially showed up to look at a brand new vehicle, but when it become apparent to us we Shaun was great to work with as we looked for a vehicle. We initially showed up to look at a brand new vehicle, but when it become apparent to us we would not be able to afford a brand new, Shaun took us out to look at one of their pre-owned vehicles that basically had the same features we were looking at on the new one. He was very knowledgeable about the vehicles and was never pushy!! Our whole experience at the dealership was outstanding and we would recommend Santa Fe Ford to any of our family and friends. More
Perfect sales component but... My experience with Santa Fe Ford was mostly professional and courteous and top notch! This story does have two sides, so here is the first part... My experience with Santa Fe Ford was mostly professional and courteous and top notch! This story does have two sides, so here is the first part... Sarah Anderson is as knowledgable and genuine as it gets! She really worked through all the details and was patient as we were making a big decision.We drove on the lot on a sunny day and she walked out from under a shade tree and greeted us warmly and promptly. I was ready for a 'seedy sort of in the movies slicked up car sales' speech. That never happened, and although we left without a purchase that day, Sarah was there and waiting two and a half weeks later when I walked back on to her lot with another vehicle---at another dealership---still in mind. Even given that information, there was no pushing! Her service was superior and that tilted the decision in favor of Santa Fe Ford! Basically, I love my truck and I believe that Sarah is the real deal! She can be trusted to work hard for you and won't put you in a vehicle that is not the perfect one for you! So here's the flip side of the record: My only disappointment was that after I thought the sale was done and it was time to drive away, we were directed to another division to negotiate a warranty. I had a check printed and handed over by that time, so I was surprised with this extra time dedicated in the deal, to negotiate another component. It was later explained to me that there are many warranty finance options, some even conducted through alternative vendors, or credit unions, etc. So I get it. But doggone it, it took a lot of the joy out of my experience to have that thrust in right at the end. For me, I could have gotten a bigger loan to cover the difference, which was a couple of thousand dollars. It was an unexpected wrinkle at the very end of what ws otherwise a perfect sales and purchase experience. More
Great car great price!! Great customer service..I knew what I wanted and was accommodated. Would definitely recommend any one to go there for a new or used vehicle. Great customer service..I knew what I wanted and was accommodated. Would definitely recommend any one to go there for a new or used vehicle. More