
Santa Fe Ford
Alachua, FL
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Honest, fair, no hassle buying experience! My husband and I visited Santa Fe Ford on September 10, 2016. We drove on the lot, parked, got out, and made our way to view the offerings. Joey Key w My husband and I visited Santa Fe Ford on September 10, 2016. We drove on the lot, parked, got out, and made our way to view the offerings. Joey Key was outside, he did not 'sprint' to us (which is how we prefer), he allowed us to "veer" his way first, we introduced ourselves, he jotted down our names for later use and allowed us to browse and talk to him if/when we had any questions. Since this is our preferred method of shopping it immediately, felt right! So, we looked around and after matching up our online research with the lot and landing on a vehicle of interest, we asked Joey for a look, a look turned into a test drive, a test drive turned into a "hell yea" purchase! Joey asked me some questions, plucked at his key board, walked to another room briefly, returned and said YES!!! It is one day later and I have no buyer's remorse! I love my vehicle and the staff is laid back in a way that makes you feel comfortable and you are always aware of what they are doing i.e. preparing paperwork, or test driving the trade, or whatever it was they were doing, they kept us in the loop and I have never laughed harder at a dealership, Ms. Jackie is a hoot! This made the process much quicker than expected, easy (no hassle - straight to it, how we like), and enjoyable. Words cannot express my husband and I's satisfaction with this car buying experiencing. Of course, our next purchase will be at Santa Fe Ford! Thank you all! More
No-hassle, no-hype Most of my previous car-buying experiences at other dealers left me feeling cheated in some way. Not so at Santa Fe Ford. They were very business-like Most of my previous car-buying experiences at other dealers left me feeling cheated in some way. Not so at Santa Fe Ford. They were very business-like and not pushy or patronizing. Thanks for the no-hassle, no-hype experience! More
Extremely easy to deal with and very fair pricing. We were in the market for a used Challenger, and found it at Santa Fe Ford. We drove from Jacksonville because our sales person Sean was so helpful o We were in the market for a used Challenger, and found it at Santa Fe Ford. We drove from Jacksonville because our sales person Sean was so helpful over the phone prior to our visit. They had a very fair price for the vehicle and were extremely easy to deal with. No pushiness, or long hours kept in finance. A+ rating!!! More
Vehicle buying : "As it should be" Stopped in too look at F150s, approaching storm and lightning sent us on our way. As we were leaving told salesman Brent, "we will be back tomorrow". Stopped in too look at F150s, approaching storm and lightning sent us on our way. As we were leaving told salesman Brent, "we will be back tomorrow". Returned next day and Brent met us as soon as we got out of our vehicle. Brent listened to what truck type we were interested in, showed us two trucks matching our request. He was very knowledgeable about the trucks. Test drove both, picked the one we wanted and then began the buying process. No torture, no pressure. Drove our new F150 home smiling all the way :-) More
AWESOME SALES AND SERVICE OUR SALESPERSON WAS AWESOME. SHE IS VERY KNOWLEDGEABLE. THE WHOLE PROCESS WAS EASY. WILL BUY HERE AGAIN. THANK YOU SO MUCH FOR YOUR SARAH FOR YOUR PAT OUR SALESPERSON WAS AWESOME. SHE IS VERY KNOWLEDGEABLE. THE WHOLE PROCESS WAS EASY. WILL BUY HERE AGAIN. THANK YOU SO MUCH FOR YOUR SARAH FOR YOUR PATIENCE AND KINDNESS. More
Awesome, Relaxed Experience Sean and the Santa Fe Ford Team provided the most positive and relaxed buying experience EVER! I never felt pressured or pushed. Sean asked the righ Sean and the Santa Fe Ford Team provided the most positive and relaxed buying experience EVER! I never felt pressured or pushed. Sean asked the right questions to find me the best vehicle I was looking for. In less than 2 hours, I was driving away in what will be my most favorite truck I've ever owned! I also appreciate their dedication to the local communities and their support through sponsorships to schools and youth organizations. Santa Fe Ford knows how to take of you care of YOU! More
Great customer service This is the second vehicle that we have purchased from Santa Fe Ford in the past year and of course we would not have come back if we were not happy. This is the second vehicle that we have purchased from Santa Fe Ford in the past year and of course we would not have come back if we were not happy. Joey Key did an awesome job in getting us into the vehicle that we wanted and at a price we could afford. Joey went out of his way to make sure that everything was "right" with our CPO. The service that we have received with the first vehicle and in the past has been exceptional. We WILL come back to this dealership. More
Smooth Transaction Purchased an F150 pretty much over the phone. Submitted all the paperwork through email. Arrived at the dealership, signed the papers, and drove off i Purchased an F150 pretty much over the phone. Submitted all the paperwork through email. Arrived at the dealership, signed the papers, and drove off in my F150. More
great customer service Joey is the man. If your looking to buy a vehicle he will go out of his way to get it done. He is straight forward with you and will be up front about Joey is the man. If your looking to buy a vehicle he will go out of his way to get it done. He is straight forward with you and will be up front about the deal. They didn't have what I wanted on the lot but he had it there in 2 days. I will use Joey again on my next purchase. More
Great Customer Service! We recently purchased a vehicle from Santa Fe Ford in Alachua & had a great experience! We were greeted by Ron Hinson and he was extremely friendly an We recently purchased a vehicle from Santa Fe Ford in Alachua & had a great experience! We were greeted by Ron Hinson and he was extremely friendly and helpful. He asked our price range/vehicle interest and showed us a few trucks that would meet both. The selection was awesome and we had more than enough options to choose from. We ultimately chose a pre-owned Toyota Tacoma that was in perfect condition & was selling for great price! The buying process was quick and painless, and the finance paperwork was also quick! Jackie Fralic was very helpful and was able to answer all of our questions and give us advice when choosing our extended warranty package. Overall great place to find your next vehicle! Will definitely be recommending this dealership. More