
Santa Fe Ford
Alachua, FL
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Terrible service Once you purchase the piece of garbage 2015 new Fiesta, you are on your own to deal with the incompetent service manager Tracy. She does not write th Once you purchase the piece of garbage 2015 new Fiesta, you are on your own to deal with the incompetent service manager Tracy. She does not write the work orders with your complaints. She picks and chooses what she wants to put on the work order so that they are not consistent to file a lemon law claim. She said the clutch was bad and that it needed to be replaced and Randi, the southeast region service manager said to have Tracy do it then we will go from there. Tracy then refused to replace it even though she said she would. 3 days after getting the car back, I take it to another Ford service dept. Per Randi and they verify that the clutch is so far out of perimeter that it shouldn't be driven. The car has been in service on 3 occasions with all problems reaccuring. On Oct. 2nd, I went to lake city and purchased a Fusion and took the Fiesta to my other creditor and surrendered it.. What good is mileage if you're stranded in another state. I could not afford to pay on a car that Tracy was pushing me past warranty then the car would no longer operate. Look up the class action law suit on Ford Fiestas and focuses. Tracy said that there are no problems with them but yet other dealerships said there are. No recalls because during the lawsuit, it would be an admission of guilt. More
pre owned F 250 Ron and the gang did it again. Vehicle number 9 and a real nice pre owned F 250. They always take good care of us there at Santa Fe. The wife got a ne Ron and the gang did it again. Vehicle number 9 and a real nice pre owned F 250. They always take good care of us there at Santa Fe. The wife got a new Edge 3 weeks ago, and I just got my pickup. Way to go, again. More
Pam's new Edge Got a new Edge and really like it. Nice features and it should be a very dependable vehicle. We always go to Santa Fe and wouldn't think of going anyw Got a new Edge and really like it. Nice features and it should be a very dependable vehicle. We always go to Santa Fe and wouldn't think of going anywhere else. Thanks. More
great Looked on line before we came out and he loved it so we got it. Everyone was real nice and we were in and out in know time at all. Looked on line before we came out and he loved it so we got it. Everyone was real nice and we were in and out in know time at all. More
Great dealership! Our salesman, Ron Hinson, made the truck buying experience easy. Santa Fe Ford is a very convenient dealership and very pleasant to work with. Highl Our salesman, Ron Hinson, made the truck buying experience easy. Santa Fe Ford is a very convenient dealership and very pleasant to work with. Highly recommend. More
2015 F-150 Ron Hinson / Mike Ellsworth Had a great experience with everyone involved. They always make buying a new vehicle easy. I would give them 5 stars but Ron Hinson / Mike Ellsworth Had a great experience with everyone involved. They always make buying a new vehicle easy. I would give them 5 stars but it always seems that signing the final paper work takes too long, (although, this is typical with any paperwork and really has nothing to do with the people involved, I just hate to wait!). Thanks More
Purchase of Used 2011 Explorer We purchased our 2011 Explorer from Bill Queen on 12/06/2014. This is the second vehicle we have purchased from Bill and both times the experience wa We purchased our 2011 Explorer from Bill Queen on 12/06/2014. This is the second vehicle we have purchased from Bill and both times the experience was pleasant. He was attentive and helped get our transaction completed in a timely manner, taking into consideration our health restrictions. More
Bye Bye Chevrolet Hello Ford!! Had a great experience at Sante Fe Ford. Ron help me find what I was looking for and gave me the best deal on the lot, a brand new black F 150 crew ca Had a great experience at Sante Fe Ford. Ron help me find what I was looking for and gave me the best deal on the lot, a brand new black F 150 crew cab with tons of room and great safety features plus incredible gas economy. After driving a Chevrolet Silverado for 10 years I never though I would buy a Ford. Well now I know what I was missing. Its the smoothest driving truck on the road. Thanks Ron for hooking me up with my new truck!! More
Best Buying Experience Ever I just purchased my 5th personal vehicle (I have purchased 10+ vehicles also for my work) from Santa Fe Ford. ALL have been purchased using Ron Hins I just purchased my 5th personal vehicle (I have purchased 10+ vehicles also for my work) from Santa Fe Ford. ALL have been purchased using Ron Hinson as my salesman. Ron is VERY PROFFESSIONAL and takes care of all my needs from start to finish. He's straight forward and doesn't try to hide anything during the initial part of the purchase. He knows what I want and a lot of the initial part of ordering was done over the phone. I consider Ron the best auto salesman I have ever dealt with and a friend. Santa Fe Ford has always taken care of all of my needs, and their Service Department is Great also. I LOVE my new F150 Super crew Lariat!!!! More