
Santa Fe Ford
Alachua, FL
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Santa Fe Ford Is not where I want my business. I purchased my first car from here. And boy was that a big mistake. I have had to take the car in twice for a clutch problem in my 2012 SE Ford Focus. I purchased my first car from here. And boy was that a big mistake. I have had to take the car in twice for a clutch problem in my 2012 SE Ford Focus. Every time I call I get hung up on or I am put on hold for 20 minutes. The service department is rude and they lied to me. I was told they did nothing to my car but after I got it out of the shop, it drove better and was not making a funky sound it was before taking it to them....Also, great news they sold me a car with a patch in the tire. just found out this morning, took my car to City Boys in High springs, They couldn't find a nail in my tire, but they found a xxxxty tire patch that was leaking air . I have had this car since July 2014... I should not have this many problems with it and the dealership. Well they have lost all of my business for ever! Honestly I hate this company. More
An Easy Buying Experience This is my third vehicle bought from Santa Fe Ford, the second from Ron Hinson. I ordered a 2015 F-150 from the factory built to my specifications. I This is my third vehicle bought from Santa Fe Ford, the second from Ron Hinson. I ordered a 2015 F-150 from the factory built to my specifications. I sent Ron a copy of my build sheet from Ford.com and Ron gave me a price over the phone. He gave me the trade in price for my old truck sight unseen that matched Edmunds.com trade in value. Plus he let me keep my truck for three months until my truck arrived at the dealership. I would buy another vehicle from this dealer but unfortunately we are moving away. More
Third Time This is the third vehicle we have bought from Santa Fe Ford in the last five years. The second time we have dealt with Ron Hinson. We ordered cars e This is the third vehicle we have bought from Santa Fe Ford in the last five years. The second time we have dealt with Ron Hinson. We ordered cars every time. Ron kept in contact to let us know how things were going and made the buying experience easy. He was familiar with us and gave us a figure for our trade in without having to see it. More
Amazingly quick, comfortable and easy We were looking for a F150 Limited. We went in Tuesday afternoon with our desires, talked with Joey. He told us he would get right on it but it may We were looking for a F150 Limited. We went in Tuesday afternoon with our desires, talked with Joey. He told us he would get right on it but it may take a day to locate a truck with our specific desires. We left and within two hours he had one for our approval. We didn't get back to him until the next morning. We approved the truck he found and because it was out of state we were willing to wait until Friday to pick it up. Joey called us Thursday afternoon late and he and the finance person stayed late but we drove our truck home Thursday night. It was very easy, efficient, very helpful and knowledgeable. Joey set us up with appointments for a couple of extra items we wanted. We will gladly return hereto buy another vehicle and will recommend Santa Fe Ford and Joey to any one. More
buying a vehicle Mr Cade was very helpful in finding us a vehicle like the one we wanted. He returned our cals and sent us pictures, because of being over an hour awa Mr Cade was very helpful in finding us a vehicle like the one we wanted. He returned our cals and sent us pictures, because of being over an hour away, so we knew what we were looking for More
Great Customer Service! Bobby Cade was my salesperson. He was very helpful and had great customer service! I purchased a 2012 Hyundai from Santa Fe Ford and have been very ha Bobby Cade was my salesperson. He was very helpful and had great customer service! I purchased a 2012 Hyundai from Santa Fe Ford and have been very happy with it! More
Great Car Buying Experience Doug made time for me when I showed up at the last minute and he was assisting two other people. He was quick, efficient, and friendly despite how bus Doug made time for me when I showed up at the last minute and he was assisting two other people. He was quick, efficient, and friendly despite how busy he was. I recommend asking for Doug when buying a car from Santa Fe Ford. More
Purchase of a new Ford F150. This is the fifth vehicle I have purchased from Santa Fe Ford. In the case of this latest purchase, my salesman, Ron Hinson, was attentive, courteous This is the fifth vehicle I have purchased from Santa Fe Ford. In the case of this latest purchase, my salesman, Ron Hinson, was attentive, courteous and extremely helpful. I highly recommend Santa Fe Ford and specifically Ron Hinson. D. Lee More
Great I truly enjoyed the staff at Santa Fe Ford, especially Ron. He was very helpful in helping me choose a car that made my experience great. I truly enjoyed the staff at Santa Fe Ford, especially Ron. He was very helpful in helping me choose a car that made my experience great. More
Great customer service, as always This is the second car I have bought from them in 3 years and great deal both times. I traded in the car I bought from them and they gave me a fair am This is the second car I have bought from them in 3 years and great deal both times. I traded in the car I bought from them and they gave me a fair amount. I worked with Ron Hinson both times and he is great. Thanks!!! More