
Santa Fe Ford
Alachua, FL
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Looking to trade. Eric was awesome! Came in looking to trade my fiancées Audi in for a Ford Fusion and Eric did a wonderful job helping us out! We'll be back in the nex Eric was awesome! Came in looking to trade my fiancées Audi in for a Ford Fusion and Eric did a wonderful job helping us out! We'll be back in the next month or so to trade and he will be the guy to help! He's you're guy if you need help!! More
Purchase of 2013 Ford Fusion I recently went to Santa Fe Ford to purchase a used car. I needed one quickly. Eric was friendly and helpful and facilitated the sale so that in recor I recently went to Santa Fe Ford to purchase a used car. I needed one quickly. Eric was friendly and helpful and facilitated the sale so that in record time I was able to drive my new car off the lot. I would definitely recommend this dealership and this salesperson in particular and, in fact, I already have! More
A truly painless experience! Arrived in the lot at Santa Fe Ford on 6/9/14 and was approached by a guy who didn't swoop in on us but confidently walked up and introduced himself t Arrived in the lot at Santa Fe Ford on 6/9/14 and was approached by a guy who didn't swoop in on us but confidently walked up and introduced himself to us. He listened to what we wanted and showed us around. Even going so far as to get a golf cart to make things easier. Ron wanted to be sure that I understood all the options that were available on the various models and when I explained which ones did not interest me he did not push. The truck he ultimately identified as what he thought might meet my needs was perfect! More truck than I expected and after a test drive, there was no question that his selection had been spot on! We waded through the usual paperwork and Ron clearly explained each and every piece of it and answered any question we could come up with. Ron eventually escorted us to see their "finance guy" Eric Zick, I think, who continued the professional handling of us and the explanation of any paperwork that was required. We left with a beautifully detailed truck, full tank of gas and Ron handled all the tag and insurance issues, too. Can't share enough good things about how we were treated. Thank you! Mike Mac More
Great dealership! This was by far the best car buying experience I've ever had. Great freadly service, very competive prices and not pushy and pressure you at all! This was by far the best car buying experience I've ever had. Great freadly service, very competive prices and not pushy and pressure you at all! More
Ford Explorer 2013 Price was fair compared to other dealers. Support from staff very helpful. my purchase was a used vehicle but the follow up on satisfaction with the s Price was fair compared to other dealers. Support from staff very helpful. my purchase was a used vehicle but the follow up on satisfaction with the sales rep Joey Keys was noteworthy. Any issues or questions i had a received a quick response by phone. they had the a good selection and didn't pressure me into anything i didn't need or want.. i will comeback for future purchases if the same quality of service and personnel are still there. More
Awesome Experience I was looking to get a used vehicle. when i got there Joey spoke to us and showed me some used escapes. We talked about financing for used and new. th I was looking to get a used vehicle. when i got there Joey spoke to us and showed me some used escapes. We talked about financing for used and new. then he showed me new. I saw the color i like and he let me test-drive it around for a while. Got back up in his office we ran numbers and was worth buying a new so i went thru with it. he let me test it out all weekend and then took care of signing up with the papers. Joey was honest and friendly. He answered all my questions and helped me get the best deal. More
Santa Fe Ford - Great Place to Buy a Car Recently my wife was in the market to purchase a new car -- an SUV. We visited many dealerships and every dealership, with the exception of Santa Fe Recently my wife was in the market to purchase a new car -- an SUV. We visited many dealerships and every dealership, with the exception of Santa Fe Ford and salesman Ron Hinson, kept deferring to me -- even though she was the one buying. Ron Hinson, of Santa Fe Ford, was the exception. He concentrated all his efforts with her. He listened carefully, asked the right questions and answered all of her thousands of questions and produced the right car - a 2014 Sunset Ford Explorer. He was so knowledgeable that he suggested that she could upgrade to the Limited Edition and get more options than she would by buying the XLT with adds-ons to get what she wanted. He is an experienced and knowledgeable professional salesman -- a rare breed these days. Santa Fe Ford also has a very good finance staff which made the buying experience complete. Ron Hinson even transferred the title electronically through to the DMV. Santa Fe Ford = a great and complete buying experience. More
Great F-150 STX We were looking for a used vehicle. Ron Hinson greeted us in the parking lot, asked what we were looking for and showed us a few used pick-up trucks. We were looking for a used vehicle. Ron Hinson greeted us in the parking lot, asked what we were looking for and showed us a few used pick-up trucks. He allowed us to test drive 3 that we were considering and after test driving a few and determining a Ford was what we wanted Ron showed us a 2013 F-150 that had never left the lot. It only had 151 miles and had a towing package. The price was comparable to the 2013 with 17,000 miles so we were impressed and determined we were getting a great deal. Ron offered us a variety of rebates and we were happy to leave with a "new" used truck. Ron was very helpful and instructional on the functions of the computerized systems on the vehicle. He helped us "sync" the primary phone on the truck and showed us how the computer systems worked. Ron explained all the systems on the truck, the no cap gas tank and explained why that works. Ron was very through and reminded us to read the manual to get the most out of all the systems from the "sync" to the Sirius radio. Thank you Ron - John "Moses" Morris More
New Ford Taurus Ron at Santa Fe Ford was awesome! He made the car buying process easy and painless. We built our car, so it took a little longer, but he kept us updat Ron at Santa Fe Ford was awesome! He made the car buying process easy and painless. We built our car, so it took a little longer, but he kept us updated every step of the way. We love our new Ford Taurus! More
Getting a New Car in Alachua County One Thursday not very long ago, I ventured out to a local dealership to just take a look at a car. I live in Gainesville so I went to the Gainesville One Thursday not very long ago, I ventured out to a local dealership to just take a look at a car. I live in Gainesville so I went to the Gainesville auto mile to look at some of the vehicles I had been looking at over the computer for the past few months. I wasn't really looking to get a brand new vehicle that day, figuring I would get it sometime before the year is over. As soon as I pulled in to the Ford dealer in Gainesville, I was greated and rather quickly we reviewed two cars on the lot, one I hadn't shown much interest in (Focus) and then the Fusion, which I was really interested in. We took a test drive and I rather loved the ride, but as soon as we got to the dealership, it was like he forgot I even said I wanted to test drive a few other vehicles, because they gave me a deal on the car. We went over two more cars and that was where it went downhill. Had they not acted like sharks I probably would be writing a good review for them! They were really interested in selling me the car, and when I said I needed to think about it, the salesman pulled out the jailer. He brought his sales manager in on me (I'm 21) despite me saying I was looking for something later in the year, not looking right now, and trying to explain that to them, the sales manager wasn't taking no or any excuse from me. I felt so pressued into giving them a number that it completly ruined my experience, to the fact that while they wanted to say they'd give me a deal to earn my business, they had pretty much lost it. I threw out a number I felt would get me out of there, but painfully they found someone who would take that number. I had to call my grandfather to come bail me out. Why all that for someother dealer? well, I figured it is better to see why Santa Fe is highly rated and always gets a good review. The following Saturday after the worst car buying experience I've ever had, my grandparents and I eventually made our way up to Alachua to look at some of the cars at Santa Fe Ford, as well as hoping for some better customer service. Boy did I find it. As soon as we pulled in, some salesmen greated us and let us look around the lot a little bit, especially while he was getting a new fusion from the back. After pulling the vehicle around, Brent allowed us to look at a few used cars as well as explain some of the features of the vehicles without really pressuring me into picking any specific one. I test drove a slightly older fusion, and the 2014 fusion in a way I hadn't had one since the last time I bought a car. Not only did the lack of being manhandled into choosing a car make them feel like a better dealer, but their treatment of you is so much better than the Ford in Gainesville that I no longer even wanted to bother thinking about that day. They officially lost my business as Santa Fe earned that business. Brent was polite and answered our questions as best he could. I returned the next week and went through the long process of purchasing the fusion. Oh another thing to about the vast difference a few miles can make, the Ford in Gainesville wouldn't stop calling or texting or emailing me about the car and coming back in for the sale. On the day I bought my new car, they begged me to come back down so they can earn my business. All they cared about was earning my business by my wallet over how I felt as a customer. Brent and Santa Fe made me feel good, and comfortable. They let me leave the lot after looking at the cars that first day, rather than gang up on a kid in the corner like their competitor just because I showed up. I was on vacation not long after getting the car, and that dealer called again when i finally told him, that Santa Fe earned my business over them. If you are looking for a new car in Alachua County, I would certainly give Santa Fe ford your time, whether you are a ford person or not. They will treat you like a person, rather than prey. If I had to do it all over again with the knowledge that I have, I would never have went to that other dealer. Do your research and read the reviews, before you got out to a lot and get suffocated by hungry salespeople. More