Santa Fe Ford

Wonderful experience at this dealership! Worked with Joey and ended up buying one used car and one new car. Another purchase is in the works. What I appreciate is that no one pressures you....also eve Joey and ended up buying one used car and one new car. Another purchase is in the works. What I appreciate is that no one pressures you....also everyone in the office, while very busy, were all friendly and helpful. I was given a thorough lesson on my car....was told how to operate all the buttons and shown. I'm going to tell all my friends, if they need a car, new or used, go to Santa Fe. Oh, the salesman is also going to deliver the car to my home! What great service. More

I shopped several dealers (Toyota, GMC, Buick, Chevy, Mercedes, Acura, Ford) for a new vehicle and looked at numerous different vehicles to replace my one owner 2003 Chevy Tahoe with 165,000 miles on it. Mercedes, Acura, Ford) for a new vehicle and looked at numerous different vehicles to replace my one owner 2003 Chevy Tahoe with 165,000 miles on it. Cost, fuel mileage, comfort, retained value, and functionality were all factors I considered when narrowing my choice to a GMC Acadia, Ford Explorer, or Ford Flex. I eventually elminated the Acadia, in large part because at my local dealership I felt pressured to buy and the sticker price included dealer add ons and fees that were "non-negotiable" and significantly increased the vehicle cost. Santa Fe Ford was the second of four Ford dealerships I visited to try and see a Flex with the trim level, accessories, and colors I was interested in. The entire sales staff was very friendly and professional, and in particular my Sales Advisor Ron Hinson. Ron was very knowledgable about the Flex, and the pricing he provided was very straight forward, unlike all the negotiating required at other dealers. Dealer inventory of the 2013 Flex was extremely limited, so I decided to special order the vehicle I wanted. Ron let me know that it would take 6-8 for the vehicle to be built and delivered to the dealership. It took the full 8 weeks, but Ron called me several times to keep me updated on the progress status. It finally arrived this week, and arrangements were made for delivery. Ron had the vehicle ready (with a full tank of gas), all the paper work prepared, and walked us through some vehicle operation points as he actually synched our cell phones to the vehicle. Ron and the entire staff did a great job for us and I would strongly recommend him and Santa Fe Ford to anyone. More

Very friendly, helpful, and accomodating staff. Worked with me to get the best deal financially, and even came in an hour early than usual to make it more convenient for me. The car was very clean and th with me to get the best deal financially, and even came in an hour early than usual to make it more convenient for me. The car was very clean and they even filled the fuel tank. I would definitely reccomend this dealer to my family and friends, and speaking for myself, if i was ever in need for a car, this is where i will do business. More

I am a returning customer to Santa Fe Ford and the buying experience here is always a pleasure. Our salesman Eric Carpenter was excellent. He went above and beyond to meet our needs and expectations. All experience here is always a pleasure. Our salesman Eric Carpenter was excellent. He went above and beyond to meet our needs and expectations. All staff members we interacted with were all very helpful and polite. When you step inside this dealership, you never feel like "just another customer", they make you comfortable and are extremely easy to work with. I would highly recommend Santa Fe Ford and Eric Carpenter to anyone! More

Began at another ford dealership and received a quote, took the quote to Santa Fe Ford saying that they will beat the price, which they did. Eric Carpenter was the salesman that help me along in the buyin took the quote to Santa Fe Ford saying that they will beat the price, which they did. Eric Carpenter was the salesman that help me along in the buying process was very knowledgeable and friendly. He put no pressure or rush in purchasing something. The dealership had plenty of vehicles. An all around helpful staff, that is military friendly. More

This dealership is great! Everybody there was very friendly. Before I purchased the car I wanted an outside mechanic to check it out for me, and Santa Fe Ford totally cooperated with me and allowed me friendly. Before I purchased the car I wanted an outside mechanic to check it out for me, and Santa Fe Ford totally cooperated with me and allowed me to do so. The car is in great shape and I appreciate all of the help Joey and Ron gave me. More

We found the truck we wanted at a fair price. George was very helpful and straightforward. We did have to pay quite a bit for a second key though, which should have come with a truck of this price. That w very helpful and straightforward. We did have to pay quite a bit for a second key though, which should have come with a truck of this price. That would be the only negative. More

We have had two great sales experiences with Santa Fe Ford. Both vehicles that we purchased were priced great, under market value, and they gave us a very fair price for our trade. Easiest and best sales Ford. Both vehicles that we purchased were priced great, under market value, and they gave us a very fair price for our trade. Easiest and best sales experience of any dealership we've ever dealt with. From sales to financing, great customer service! Ron Hinson was an excellent salesman and made the whole experience smooth and easy for us, very straight forward and no pressure. More

I received a call from the Ford call center and they told my about the 0 % financing on 2012 Ford Edge's. I bought my 2007 Ford Edge from Santa Fe Ford used in 2009, and I love it! with the enticement of 0 my about the 0 % financing on 2012 Ford Edge's. I bought my 2007 Ford Edge from Santa Fe Ford used in 2009, and I love it! with the enticement of 0 % financing I contacted the dealership. Scott Law called me first thing on Monday morning and my husband and I visited the dealership that afternoon. However, there were no 2012 Edge's available but they did offer and show me the edge's available in the area. While there - we were shown a 2013 Edge that was used. After a couple of days of thinking things over we decided on the 2013. My daughter and I arrived at the dealership with my infant grandson and met with Scott Law. I had pre approved loan from my credit union. Within a few hours we were out the door with the 2013 Edge and a lower interest rate they found from a local credit union. I am a Ford Edge fan!! Santa Fe Ford was great to deal with - the secretary in the waiting area was very friendly and I did not catch her name. Scott had us come in the next day to go over any details and have Pete Harris connect the keyless entry code. Also the detail guy was very thorough. More

We showed up as potential first time buyers and Joey was very forthright and honest with us. We did not feel as if we were being misled or in danger of being cheated during our time there. He remained ver very forthright and honest with us. We did not feel as if we were being misled or in danger of being cheated during our time there. He remained very professional and understanding when my wife and I decided that we could not make our purchase at that time. We are certain that it was a very frustrating event for him and wish that we had been more clear and decisive that morning. However, the way he rebounded from that disappointing moment and the manner in which he responded is why we plan on going back to make our purchase with Joey in the near future. More