Santa Fe Ford

Everyone was very helpful, in trying to find us the car, with the items we wanted on it, they managed to do this the same day. Joey who helped us with the sale and the lady who also was with him, gave us lo with the items we wanted on it, they managed to do this the same day. Joey who helped us with the sale and the lady who also was with him, gave us lots of information. Joey came to our house which was an hour away to deliver our car, and pick up our trade in. This was extremely helpful to my husband and myself, as we had a car and a truck we were trading, and would have meant we had to take that drive back to the dealership to pick up our car. So that was greatly appreciated. Upon arriving at our home, Joey went over everything we needed or asked regarding our new vehicle. We thank your dealership for being so nice and helpful to us. Jim and Angela Schreiber Joey Key was the salesperson, and he had a very nice lady helping us with the sale. I am so sorry I forgot her name. More

I found Eric friendly and knowlegable and he paid close attention to what I was looking for. When the Escape I came to look at turned out to be already sold, he quickly showed me several alternatives. attention to what I was looking for. When the Escape I came to look at turned out to be already sold, he quickly showed me several alternatives. I was able to choose a suitable Escape and promptly closed the deal. This is my second Escape purchase. The first one served me very well and was a reliable car for several years before I gave it to my daughter, and I expect to have the same experience with the one I just purchased. Further, I am particularly impressed with Santa Fe Ford's inventory of trucks, and will be looking at this dealership when I decide to buy another pickup. Overall, I found my car buying experience at Santa Fe Ford in Alachua more pleasant that at some dealerships where I have previously bought cars. I especially appreciate the prompt and efficient service I received and the honest and courteous information Eric provided to help me make a good choice. Thanks Eric for your help. More

Wonderful experience at this dealership! Worked with Joey and ended up buying one used car and one new car. Another purchase is in the works. What I appreciate is that no one pressures you....also eve Joey and ended up buying one used car and one new car. Another purchase is in the works. What I appreciate is that no one pressures you....also everyone in the office, while very busy, were all friendly and helpful. I was given a thorough lesson on my car....was told how to operate all the buttons and shown. I'm going to tell all my friends, if they need a car, new or used, go to Santa Fe. Oh, the salesman is also going to deliver the car to my home! What great service. More

The customer service was great. Eric took care of us nicely and patiently. They let us negotiate the price of car and we were happy about it. nicely and patiently. They let us negotiate the price of car and we were happy about it. More

I shopped several dealers (Toyota, GMC, Buick, Chevy, Mercedes, Acura, Ford) for a new vehicle and looked at numerous different vehicles to replace my one owner 2003 Chevy Tahoe with 165,000 miles on it. Mercedes, Acura, Ford) for a new vehicle and looked at numerous different vehicles to replace my one owner 2003 Chevy Tahoe with 165,000 miles on it. Cost, fuel mileage, comfort, retained value, and functionality were all factors I considered when narrowing my choice to a GMC Acadia, Ford Explorer, or Ford Flex. I eventually elminated the Acadia, in large part because at my local dealership I felt pressured to buy and the sticker price included dealer add ons and fees that were "non-negotiable" and significantly increased the vehicle cost. Santa Fe Ford was the second of four Ford dealerships I visited to try and see a Flex with the trim level, accessories, and colors I was interested in. The entire sales staff was very friendly and professional, and in particular my Sales Advisor Ron Hinson. Ron was very knowledgable about the Flex, and the pricing he provided was very straight forward, unlike all the negotiating required at other dealers. Dealer inventory of the 2013 Flex was extremely limited, so I decided to special order the vehicle I wanted. Ron let me know that it would take 6-8 for the vehicle to be built and delivered to the dealership. It took the full 8 weeks, but Ron called me several times to keep me updated on the progress status. It finally arrived this week, and arrangements were made for delivery. Ron had the vehicle ready (with a full tank of gas), all the paper work prepared, and walked us through some vehicle operation points as he actually synched our cell phones to the vehicle. Ron and the entire staff did a great job for us and I would strongly recommend him and Santa Fe Ford to anyone. More

Very friendly, helpful, and accomodating staff. Worked with me to get the best deal financially, and even came in an hour early than usual to make it more convenient for me. The car was very clean and th with me to get the best deal financially, and even came in an hour early than usual to make it more convenient for me. The car was very clean and they even filled the fuel tank. I would definitely reccomend this dealer to my family and friends, and speaking for myself, if i was ever in need for a car, this is where i will do business. More

I am a returning customer to Santa Fe Ford and the buying experience here is always a pleasure. Our salesman Eric Carpenter was excellent. He went above and beyond to meet our needs and expectations. All experience here is always a pleasure. Our salesman Eric Carpenter was excellent. He went above and beyond to meet our needs and expectations. All staff members we interacted with were all very helpful and polite. When you step inside this dealership, you never feel like "just another customer", they make you comfortable and are extremely easy to work with. I would highly recommend Santa Fe Ford and Eric Carpenter to anyone! More

Began at another ford dealership and received a quote, took the quote to Santa Fe Ford saying that they will beat the price, which they did. Eric Carpenter was the salesman that help me along in the buyin took the quote to Santa Fe Ford saying that they will beat the price, which they did. Eric Carpenter was the salesman that help me along in the buying process was very knowledgeable and friendly. He put no pressure or rush in purchasing something. The dealership had plenty of vehicles. An all around helpful staff, that is military friendly. More

I received a call from the Ford call center and they told my about the 0 % financing on 2012 Ford Edge's. I bought my 2007 Ford Edge from Santa Fe Ford used in 2009, and I love it! with the enticement of 0 my about the 0 % financing on 2012 Ford Edge's. I bought my 2007 Ford Edge from Santa Fe Ford used in 2009, and I love it! with the enticement of 0 % financing I contacted the dealership. Scott Law called me first thing on Monday morning and my husband and I visited the dealership that afternoon. However, there were no 2012 Edge's available but they did offer and show me the edge's available in the area. While there - we were shown a 2013 Edge that was used. After a couple of days of thinking things over we decided on the 2013. My daughter and I arrived at the dealership with my infant grandson and met with Scott Law. I had pre approved loan from my credit union. Within a few hours we were out the door with the 2013 Edge and a lower interest rate they found from a local credit union. I am a Ford Edge fan!! Santa Fe Ford was great to deal with - the secretary in the waiting area was very friendly and I did not catch her name. Scott had us come in the next day to go over any details and have Pete Harris connect the keyless entry code. Also the detail guy was very thorough. More

We found the truck we wanted at a fair price. George was very helpful and straightforward. We did have to pay quite a bit for a second key though, which should have come with a truck of this price. That w very helpful and straightforward. We did have to pay quite a bit for a second key though, which should have come with a truck of this price. That would be the only negative. More