Santa Fe Ford

Be thinking about this for awhile but decided to write my review and not I do not like bad reviews but just been on my chest. Went to get my truck on a Saturday after setting up time for me to be there my review and not I do not like bad reviews but just been on my chest. Went to get my truck on a Saturday after setting up time for me to be there. He came out of office to see us and when we stated truck not even detailed and cleaned as we had to pay dealer prep charges, "His reply was well have limited people in back so look who oi work with. Was very surprised by his statement and told him you charging me dealer prep I want truck clean as truck not even detailed and had to wait over a hour. He drove truck back and came san sat in hi office and did not even come back out to speak with us. Friend of mine and wife both commented on how bad this experience was and time wasted as wife was ready to leave so fired up. Maybe Mr. Ron Hinson wasa in another world that Saturday morning but had time over 48 hours to get truck ready and then to not even come back out and speak with us as he knew we were upset wasting our time as should have been in and out within hour not over the 2 hours it took. I can say one of the worst Truck Buying Experiences I've ever had.. Sorry for bad review but just being honest so maybe it will not happen again to someone else. More

Clean, friendly, accommodating. Ron Hinson our salesman for the last 3 or 4 vehicles came in on a Sunday, his day off to meet with us. for the last 3 or 4 vehicles came in on a Sunday, his day off to meet with us. More

Zach was an awesome salesman, very helpful, not pushy and Jonathan got my financing done in record time. Great experience. My second vehicle purchase from this dealership and great experience both times Jonathan got my financing done in record time. Great experience. My second vehicle purchase from this dealership and great experience both times More

Highly recommend Sean! Very honest and helpful. Willing to work with you and shows you how everything works on the vehicle you purchase. Highly recommended to work with you and shows you how everything works on the vehicle you purchase. Highly recommended More

I like the casual atmosphere and they get to you quicker than the Gainesville ford dealer. However, not one person working there wore a mask and it was unclear whether they were sanitizing anything. Saw no than the Gainesville ford dealer. However, not one person working there wore a mask and it was unclear whether they were sanitizing anything. Saw no use of sanitizer by anyone during the hour or so I was in the Service Dept. Alachua county requires masks be worn indoors. I felt my safety was not a major concern. Will go back to Gainesville where customer safety is a priority. More

Very good sales an service clean car, best price after looking. Going back for truck or mustang I like both so unsure about eat drive Koch to see looking. Going back for truck or mustang I like both so unsure about eat drive Koch to see More

Had a pleasure purchasing from Santa Fe Ford. Everyone was super friendly and made me feel right at home. Also extremely impressed with my new vehicle, would not go to another dealership! was super friendly and made me feel right at home. Also extremely impressed with my new vehicle, would not go to another dealership! More

I was treated very well. Excellent service. This is the 3rd Ford I have purchased from Santa Fe Ford & I would recommend their services to anyone looking to purchase a vehicle. 3rd Ford I have purchased from Santa Fe Ford & I would recommend their services to anyone looking to purchase a vehicle. More

Thank you to the friendly Santa Fe Ford team, especially Sean, for helping to get me switched over to a more reliable car. After speaking with salesmen at the bigger dealerships in Gainesville, it became ve Sean, for helping to get me switched over to a more reliable car. After speaking with salesmen at the bigger dealerships in Gainesville, it became very evident to me that the friendly disposition at Santa Fe Ford was a unique quality. The impersonal, business-like atmosphere of other dealerships left much to be desired. More

Our salesperson was Cole Robertson. This was mine and my wife's second visit to this dealership. The fact we came back a second time looking for a vehicle meant our first visit was a positive experience. Th wife's second visit to this dealership. The fact we came back a second time looking for a vehicle meant our first visit was a positive experience. The second visit we actually found what we were looking for in a Ford Transit. We had a couple of requests to fix some minor interior issues, but all was fixed as we requested. Might have seemed like small things, but they mattered a lot to us, and we were taken care of. Well done, Sante Fe Ford. More