
Santa Fe Ford
Alachua, FL
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Fast and Easy Way to Find the Perfect Truck Searched the Internet for the truck we wanted and Santa Fe Ford was the only dealer who had one with all the options. Took it for a test drive and bou Searched the Internet for the truck we wanted and Santa Fe Ford was the only dealer who had one with all the options. Took it for a test drive and bought it the same afternoon. Sean McCauley made the experience stress free. Thanks for a great truck buying experience! More
Ron Hinson-Great Customer Service Mr. Hinson has always been true to his word when selling vehicle to me. If he is not there, I will not work with another sales team member, Santa F Mr. Hinson has always been true to his word when selling vehicle to me. If he is not there, I will not work with another sales team member, Santa Fe Ford is lucky to have a loyal employee such as Mr. Hinson.. Lewis & Debie More
Patient, Fast and Easy Ron Hinson was very patient as I spent over 3 weeks looking at trucks and slowly narrowing in on what I wanted. Once I had the right truck, the proces Ron Hinson was very patient as I spent over 3 weeks looking at trucks and slowly narrowing in on what I wanted. Once I had the right truck, the process to buy was smooth and easy. Ron is the definition of zero pressure, patient salesmen. Ask for Ron when you come. More
Pleasant experience! Ron Hinson was an excellent salesman. He was straight forward and easy to work with! Lowest pressure and most pleasant car buying experience to date! Ron Hinson was an excellent salesman. He was straight forward and easy to work with! Lowest pressure and most pleasant car buying experience to date! Thank you Ron! We feel we paid a fair price and love our truck! More
Great Salesperson Cole Robertson was a wonderful salesperson I would recommend him to friends and family he did a great job on helping me with my purchase. Cole Robertson was a wonderful salesperson I would recommend him to friends and family he did a great job on helping me with my purchase. More
All and all a great experience Ron helped me pick the car I needed, he was very friendly and professional, thanks for all your help. I know I will be returning for my next car Ron helped me pick the car I needed, he was very friendly and professional, thanks for all your help. I know I will be returning for my next car More
No headaches! This is the fourth Ford we have purchased from this dealership since 2005. While the sales personnel have changed over the years, our experience hasn' This is the fourth Ford we have purchased from this dealership since 2005. While the sales personnel have changed over the years, our experience hasn't. Every detail was very straightforward and clear to understand what our purchasing/financing options were. We will begin any future vehicle search right here at Santa Fe Ford. We are happy with the dealership and our repeat experience. More
Rude customer service Nicole the receptionist is rude. When you call, she acts as if it is an inconvenience to her. Spoke with her supervisor, will wait and see if he can Nicole the receptionist is rude. When you call, she acts as if it is an inconvenience to her. Spoke with her supervisor, will wait and see if he can answer my simple questions about a refund owed to me. More
Great buying experience Very nice, no haggle, great buying experience. Thanks for great customer service. I had been looking for a while and not looking forward to the buying Very nice, no haggle, great buying experience. Thanks for great customer service. I had been looking for a while and not looking forward to the buying process. Santa Fe ford made it easier and less stressful. We would definitely buy from them again. More
Pore customer service Spoke to Shawn on September 10 about a F250 told him I could not get there till Saturday September 14 I’m to purchase it could I leave a deposit and Spoke to Shawn on September 10 about a F250 told him I could not get there till Saturday September 14 I’m to purchase it could I leave a deposit and he said no we do not take deposits. Told him I would be there Saturday mid day to purchase it if it’s sold between then please let me know. I get there at 12:00 and he said oh somebody is coming to purchase the truck this afternoon you are more than welcome to look at it though as I was looking at it the people came in after me and they sold it to them and I drove 400 miles round-trip to purchase the truck. I’ve been trying to get a hold of the general manager for over a week and cannot get a hold of him or him to return my calls.. I asked Randy to please get the general manager to call me and I still have not heard back from him and also asked Randy to locate me another truck and he still has not done so! More