Santa Monica Audi - Service Center

Excellent experience Very professional. Courteous and friendly. Tim Bennett was particularly helpful and knowledgeable. Every person who needs service should have this Very professional. Courteous and friendly. Tim Bennett was particularly helpful and knowledgeable. Every person who needs service should have this kind of person helping them. Jessica was also always welcoming and helpful. More

Santa Monica Audi is the best Audi dealership! Santa Monica Audi hands down is the best Audi dealership in California. I have been to other dealership all over the country and I always love coming Santa Monica Audi hands down is the best Audi dealership in California. I have been to other dealership all over the country and I always love coming to Santa Monica. From the moment I pull up to the moment I pick up my car I receive excellent service. My service rep Angel Aguilera is also outstanding really make the whole process very easy. It's honestly not a hassle anymore going to the dealership for service. I would definetely recommend this dealership to my friends and family. More

Audi Service Dept Excellent Service & very helpful staff. On time delivery of my vehicle, Tim promise by 1pm & it was done by 1pm. Gave me a free rental car & drove me Excellent Service & very helpful staff. On time delivery of my vehicle, Tim promise by 1pm & it was done by 1pm. Gave me a free rental car & drove me at the car rental's office More

Awesome Service Excellent customer service from Chris. Quick to get me in for an emergency repair. Carefully outlined repair options and price. Service performed quic Excellent customer service from Chris. Quick to get me in for an emergency repair. Carefully outlined repair options and price. Service performed quickly while I waited. More

AUDI A7 7-7-16 Loaner was available with my appointment, car was ready when promised, work was performed under warranty. All staff was customer oriented and efficie Loaner was available with my appointment, car was ready when promised, work was performed under warranty. All staff was customer oriented and efficient. I would recommend Santa Monica Audi for sales and service More

Love Audi Santa Monica Tim Bennett is my service guy and is the absolute best. I have two Audi's that I get serviced here - it is always timely and they always do a perfect Tim Bennett is my service guy and is the absolute best. I have two Audi's that I get serviced here - it is always timely and they always do a perfect job. More

Angel Rocks! Always great service...Angel has been my service agent for years and never fails to give me the best service possible. Always prompt and professional Always great service...Angel has been my service agent for years and never fails to give me the best service possible. Always prompt and professional...lovely to deal with. More

Fantastic service! Guys were great! Service was incredible Went above and beyond my expectations!! Came in for one thing and Angel went ahead and saved me the time Guys were great! Service was incredible Went above and beyond my expectations!! Came in for one thing and Angel went ahead and saved me the time of coming back for a second service on a couple other things that needed fixing Very appreciative and his level of attentiveness! More

Excellent care everytime I have used SM Audi a half dozen times and every time my service is fantastic. This time, Angel, helped me. He could not have been more responsive, I have used SM Audi a half dozen times and every time my service is fantastic. This time, Angel, helped me. He could not have been more responsive, friendly or helpful! More

Promptly responsive. My service agent, Ken, was excellent. I brought in my Allroad wagon, which had a sensor on and Ken trouble-shooted why sensor might be on and immediately made arrangement to have car che I brought in my Allroad wagon, which had a sensor on and Ken trouble-shooted why sensor might be on and immediately made arrangement to have car checked. It was efficient, effective and hassle-free. More