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Santa Monica BMW
Santa Monica, CA
1,905 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,905 reviews
April 14, 2025
horrible below average service. no follow up from service advisors. the owner does not care at all but customers do, and this place is horrible no follow up recommend services not no follow up from service advisors. the owner does not care at all but customers do, and this place is horrible no follow up recommend services not needed (at exorbitant prices) More
by BJA1111
April 13, 2025
Chris Meyers and his team have provided exceptional customer service since my first visit in 2009. Thank you for always going above and beyond! customer service since my first visit in 2009. Thank you for always going above and beyond! More
by sppaula22
Verified CustomerApril 13, 2025
Not good customer service. Bad communication. No updates. Said the car would be done at a certain time and then it was thirty minutes late and the car was still wet from the ca Bad communication. No updates. Said the car would be done at a certain time and then it was thirty minutes late and the car was still wet from the car wash and I had to dry it. No one offered to help. Def won’t come back to get service here. More
by sherylmadden
Employees Worked With
Idk
April 13, 2025
The entire process was very seamless and well-coordinated. Chris Meyers kept me informed and delivered the car within 7 hours of dropping it off. well-coordinated. Chris Meyers kept me informed and delivered the car within 7 hours of dropping it off. More
by bmwmac
Employees Worked With
April 10, 2025
There was a snafu with my key fob but Chris was very helpful in resolving. Otherwise the recall issue was resolved. helpful in resolving. Otherwise the recall issue was resolved. More
by SHERRIEBERGER
Employees Worked With
April 10, 2025
I would never bring my vehicle here again. The main reason I brought it there was due to an extended warranty letter from BMW indicating a problem that could be fixed if I had seen certain wa The main reason I brought it there was due to an extended warranty letter from BMW indicating a problem that could be fixed if I had seen certain warning messages. I have but this group told me they couldn't look at nor fix anything because I wasn't receiving warning message on that day. Then they quoted me $3400 for an oil filter housing replacement that I was able to get done at the first other shop I called for $1400 less. The BMW service agent even told me over the phone, "yeah, you can probably get that done cheaper somewhere else!" That's a 40% difference and the quote showed they're charging over $300/hour? More
by bkm
Employees Worked With
Sal
