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Santa Monica BMW
Santa Monica, CA
1,875 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,876 reviews
October 04, 2023
Jonathan was an amazing salesman! Made the process easy and painless! I got the exact car I wanted at the price I wanted. Overall, I am very pleased! Made the process easy and painless! I got the exact car I wanted at the price I wanted. Overall, I am very pleased! More
by ARIELMORAD
Verified Customer
October 04, 2023
Wonderful service… Everyone was professional, knowledgeable, prompt and accommodating.It was an excellent experience!!.Thank You Caesar and staff!!! knowledgeable, prompt and accommodating.It was an excellent experience!!.Thank You Caesar and staff!!! More
by MELTORMAR
Employees Worked With
October 02, 2023
Patrik is great! He was incredibly helpful and competent and even worked on his day off to help get the transaction done with my tight timeframe. He was incredibly helpful and competent and even worked on his day off to help get the transaction done with my tight timeframe. More
by CWHITING
Employees Worked With
October 02, 2023
My 5 stars go to Willie Cheng. He was most helpful and extremely patient and persistent in solving problems in getting the transaction done. The paperwork in the finance office se He was most helpful and extremely patient and persistent in solving problems in getting the transaction done. The paperwork in the finance office seemed more time consuming than necessary for an all cash deal More
by buddy.labella
Employees Worked With
Willie Cheng
October 02, 2023
Bill was on time, efficient and my car was ready when I was told it would be. was told it would be. More
by SHELLIBRODER
Employees Worked With
October 02, 2023
Good location, car selection and dedicated staff. The financial guy was under the weather, but still came into work to finish my deal, and Jonathan my sales guy returned my call on his day off. It wa The financial guy was under the weather, but still came into work to finish my deal, and Jonathan my sales guy returned my call on his day off. It was a fair deal and I would go back. More
by mark.mourey
Employees Worked With
Jonathan
September 30, 2023
I brought in a clean car - gave instructions not to wash - while they did not wash, they left an excessive amount of greasy/oily finger and palm prints on the hood, drivers door, and rear bumper. As I writ - while they did not wash, they left an excessive amount of greasy/oily finger and palm prints on the hood, drivers door, and rear bumper. As I write this, I am having the car detailed to remove it all. More
by RDEDONA
Employees Worked With
Service Department
September 29, 2023
My recent experience was terribly disappointing. The communication was awful, from drop off to the video about the car, to awaiting the estimate. That’s to say nothing of the tremendously exaggerate The communication was awful, from drop off to the video about the car, to awaiting the estimate. That’s to say nothing of the tremendously exaggerated list of repairs needed & the cost to do so. My estimate for $14,500 was finally given to me by TEXT, after 5 requests. Needless to say, I promptly picked up my car and went elsewhere-never to return to the dealer I’d trusted with my car for over 3 years. Btw, they had excessively over-charged me. I got my car repaired properly-taking care of what was REALLY wrong-for just over $4,000, More
by SHARONAPELLER
Employees Worked With
Service Dept
