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Santa Monica BMW

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.1
1,881 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,881 reviews

October 02, 2023

Good location, car selection and dedicated staff. The financial guy was under the weather, but still came into work to finish my deal, and Jonathan my sales guy returned my call on his day off. It wa More

by mark.mourey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
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September 30, 2023

I brought in a clean car - gave instructions not to wash - while they did not wash, they left an excessive amount of greasy/oily finger and palm prints on the hood, drivers door, and rear bumper. As I writ More

by RDEDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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September 30, 2023

It was ok. My service advisor could smile a little bit more not the friendliest More

by STA_CY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Pendilla
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September 29, 2023

All sales persons, especially Jonathan and Sam were friendly, knowledgeable, and provided excellent customer service. More

by fabiolaDWong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ruiz
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September 29, 2023

My recent experience was terribly disappointing. The communication was awful, from drop off to the video about the car, to awaiting the estimate. That’s to say nothing of the tremendously exaggerate More

by SHARONAPELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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September 28, 2023

Everyone in Service Department was very friendly and helpful. The car wash was amazing. As always, it was very easy to work with Mr. Cesar Pleitez. He very patiently explained everything and the work wa More

by NINALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
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September 28, 2023

Very good service , stuff was friendly and helpful. Will come back for service next year More

by nataliasvb1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2023

The team was efficient; friendly and quick. My technician sent a video which helped explain all that was done. Car was ready when promised and delivered promptly. More

by ndmcnair
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther
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September 27, 2023

Great service welcoming stuff recived back cleane car great work Chris always ready to help very quick More

by SASSYMARGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2023

Pablo was great. Honest. Helpful. I’d certainly recommend a friend to visit and meet with Pablo More

by ck2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
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