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Santa Monica BMW
Santa Monica, CA
1,884 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,884 reviews
September 23, 2023
The entire process was smooth and effortless. Will was knowledgeable and navigated us through the entire transaction. Will was knowledgeable and navigated us through the entire transaction. More
by FRON
Verified CustomerEmployees Worked With
September 23, 2023
Efficient, courteous, and responsive service. Would recommend to friends and family now and in the future. Would recommend to friends and family now and in the future. More
by MARTINICA
Employees Worked With
September 22, 2023
I brought my car in on a very busy day, but service was still completed quickly. Everything ran smoothly and communication was great. still completed quickly. Everything ran smoothly and communication was great. More
by JESSICAPEREZBRICKE
Employees Worked With
September 22, 2023
I had an appointment for an oil change and was taken right away to my advisor (Manfred) who had me out of there in just a few minutes. Car was ready a lot sooner than expected, which I really appreciat right away to my advisor (Manfred) who had me out of there in just a few minutes. Car was ready a lot sooner than expected, which I really appreciated. More
by alicia.solis5722
Employees Worked With
Manfred Guzman
September 22, 2023
Always have a good experience. My service rep is outstanding. Knowledgeable, efficient and always fair My service rep is outstanding. Knowledgeable, efficient and always fair More
by MALIBUHAMILTONS
Employees Worked With
September 22, 2023
Now that warranties are expired won't be returning. Can't hear mechanic on video with loud background music. BH much better to deal with. Wished I had continued with Lexus as car of choice (free loaner Can't hear mechanic on video with loud background music. BH much better to deal with. Wished I had continued with Lexus as car of choice (free loaners, better customer service, friendlier). More
by PAULFLETCHER
Employees Worked With
christina
September 22, 2023
Convenient location but horrible in customer service specially if the services are under BMW warranty - specially if the services are under BMW warranty - More
by FNOVAIS90210
Employees Worked With
September 21, 2023
Unfortunately there was no follow up from service rep. I had to call multiple times to find out status of my vehicle. Chris promised to call me back if I was able get my car on 20th before he left. Howeve I had to call multiple times to find out status of my vehicle. Chris promised to call me back if I was able get my car on 20th before he left. However, he left without letting me know. When I called the dealer, I found out my car was ready and I need to scramble at the last minute to pick my car. More
by RUZORLU
September 21, 2023
I needed service and they made it seamless. Schedule in advance to get a loaner. Chris was excellent. The car was back in no time. Schedule in advance to get a loaner. Chris was excellent. The car was back in no time. More
by MATTCASWELL
Employees Worked With
