Santa Monica BMW

It took 6 hours to get an oil change , unacceptable . Thats to long to wait . Thats to long to wait . More

Excellent service, it was my first experience in Santa Monica and it was very good. Thanks to the team. Monica and it was very good. Thanks to the team. More

Prompt, efficient check-in. Posted with video on work in progress to explain the servicing needed. Checkout was a breeze. Excellent service start to finish. Posted with video on work in progress to explain the servicing needed. Checkout was a breeze. Excellent service start to finish. More

Extremely pleased. The technicians inspected my car quickly and sent a helpful video to show the results/recommendations. Chris Myers did a great job as always communi The technicians inspected my car quickly and sent a helpful video to show the results/recommendations. Chris Myers did a great job as always communicating with me and explaining everything. The $15 Uber ride is a nice service. More

Great service and took my appointment last minute for a dead battery replacement. The battery is too expensive and not really a fair price for those who can’t afford a $800 battery change, but expected and dead battery replacement. The battery is too expensive and not really a fair price for those who can’t afford a $800 battery change, but expected and not a detriment to the service. More

Always a great visit when with the Santa Monica BMW team. Excellent customer service. They really took the time to explain everything and understood what the best options are. I'm a happy customer! Excellent customer service. They really took the time to explain everything and understood what the best options are. I'm a happy customer! More

the waiting time was longer than expected due to short staffing. price is as expected high. otherwise good experience overall. staffing. price is as expected high. otherwise good experience overall. More

As always, wonderful service. Del and his team masterfully get it done. Thank you again. Del and his team masterfully get it done. Thank you again. More

Everyone was very professional. I will recommend BMW Santa Monica to all my friends and family. I will recommend BMW Santa Monica to all my friends and family. More

I recently had the pleasure of visiting the service department at BMW, and I cannot speak highly enough of the exceptional service I received. From the moment I entered the facility, I was greeted with department at BMW, and I cannot speak highly enough of the exceptional service I received. From the moment I entered the facility, I was greeted with professionalism and a warm welcome.Manfred who work at BMW's service department were knowledgeable and went above and beyond to ensure my needs were met. They took the time to listen to my concerns and provided me with detailed explanations of the work that needed to be done. I truly felt like I was in capable hands. The service itself was performed with the utmost precision and attention to detail. The technicians demonstrated their expertise and skill, leaving me confident in the quality of their work. Additionally, they completed the service in a timely manner, allowing me to get back on the road quickly. Furthermore, the service department Santa Monica BMW proved to be incredibly efficient and organized. The waiting area was clean and comfortable, providing a pleasant environment to wait in. The staff kept me updated on the progress of the service and ensured that I was well-informed throughout the entire process. Overall, I am extremely impressed with the service department at BMW. The level of professionalism, expertise, and customer care I experienced was truly exceptional. I highly recommend their service to anyone in need of automotive maintenance or repairs. Thank you, BMW, for providing such an outstanding experience. More