
Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly and competent service advisor. Work accomplished in a timely fashion and without any complications Work accomplished in a timely fashion and without any complications More
another good service call. Everything clearly explained and executed. Ceasar is the best. Long time customer. Everything clearly explained and executed. Ceasar is the best. Long time customer. More
Danny the service manager is the rudest person I have met that works in customer service. I hope no one else has to feel belittled by him. Those poor employees. Will never come here again. that works in customer service. I hope no one else has to feel belittled by him. Those poor employees. Will never come here again. More
Awesome service, the advisor cristal was very helpful and informative, will gladly return for further service. informative, will gladly return for further service. More
Ceasar is always great to work with when I need services on my BMW's. Extremely satisfied with the whole service experience. on my BMW's. Extremely satisfied with the whole service experience. More
I consider communication to be an essential part of service for a car dealership. My son dropped off my car for simple, basic tire repair/replacement, covered under my wheel/tire warranty that was pur service for a car dealership. My son dropped off my car for simple, basic tire repair/replacement, covered under my wheel/tire warranty that was purchased along with the car. The service was completed at the end of the day, but the communication between my service technician, my son (whose availability to pick up my car was limited) and myself was terrible. I left a voicemail and a message with the service receptionist for home to call me back about the logistics and cost (should not be any) of the repair. I NEVER RECEIVED A CALL BACK. This is not the first time this has happened. Service was fine, communication was not. More