
Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,860 reviews
Good service overall. Only feedback is to keep the customer up to date especially when an estimated time is provided. Also car washes are hit or miss after service when Only feedback is to keep the customer up to date especially when an estimated time is provided. Also car washes are hit or miss after service when they say they do it every time. More
Excellent experience at Santa Monica BMW. Everyone did an excellent job with a smile. The service was unsurpassed. Sam Hafez treated us like family. Everyone did an excellent job with a smile. The service was unsurpassed. Sam Hafez treated us like family. More
Salesman, Patrik, excellent. Knowledgeable, helpful and patient. F and I took way too much time. Had to wait well over an our for person ahead to get out then took a long time Knowledgeable, helpful and patient. F and I took way too much time. Had to wait well over an our for person ahead to get out then took a long time to get thru the paperwork and sigh a bunch of stuff to protect the dealership etc. We didn't take time to read which would have taken a long time and it was a cash deal with no trade so it seemed that the we wasted a lot of time. Not the fault of the F and I person. He was pleasant, helpful and didn't seem to be wasting any time. I had no interaction with Dellis. The salesman was Patrik who answered my many calls and questions. More
Great service great communication from the time I drop off the car until I picked it up off the car until I picked it up More
Cesar, in service took good care of my vehicle as expected and Brandon was able to get me in a loaner as requested. Great service and much appreciated ! expected and Brandon was able to get me in a loaner as requested. Great service and much appreciated ! More
All around good. Car wasn’t ready when they said it would be, but other than that, it was a positive experience. And I’m happy they gave me 3 free months of Sirius xm Car wasn’t ready when they said it would be, but other than that, it was a positive experience. And I’m happy they gave me 3 free months of Sirius xm radio :) More