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Santa Monica BMW
Santa Monica, CA
1,860 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,860 reviews
April 15, 2023
I had too many things going wrong with my 2013 BMW so I ended up getting a new car! I was able to upgrade to a plug in hybrid 330e so I was very happy! ended up getting a new car! I was able to upgrade to a plug in hybrid 330e so I was very happy! More
by DRKRISLK
Verified Customer
April 15, 2023
Friendly service and very efficient in terms of getting the car ready. I am happy I use this service center. the car ready. I am happy I use this service center. More
by PEPECARLOMD
Employees Worked With
April 15, 2023
Thank you for a great service and diagnostic. We will certainly return. Chris and the team are amazing We will certainly return. Chris and the team are amazing More
by PARISSACHUBAK
April 12, 2023
service department always does good work i felt the cost was too high pay too much for this car on a lease to be charged the amount I paid was too high pay too much for this car on a lease to be charged the amount I paid More
by DSPITZ4
Employees Worked With
April 12, 2023
My service advisor, Pablo Penilla, never called me to let me know my car was ready for pick up. I called BMW Santa Monica at least 3 times because every time the receptionist/operator transferred my call to me know my car was ready for pick up. I called BMW Santa Monica at least 3 times because every time the receptionist/operator transferred my call to service no one would answer the phone. Pablo told me that my car would be ready around 3pm (I dropped it off at 7:15am) and it wasn’t ready until after 5pm. When I arrived to pick up my car Pablo wasn’t even there. I wanted to talk him about additional services I need done to my vehicle and help scheduling those services. More
by Vanessa
Employees Worked With
Pablo Penilla
April 11, 2023
The service rep was rude and inconsiderate. This ultimately led to a subpar experience in comparison to past experiences at BMW This ultimately led to a subpar experience in comparison to past experiences at BMW More
by mattkekoa
Employees Worked With
