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Santa Monica BMW
Santa Monica, CA
1,903 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,903 reviews
March 18, 2023
They are always over crowded, the reps, uber/loaner scheduler or the cashiers usually has not idea of what's being done to your car. Both the service rep and the cashier has no idea what was the recall scheduler or the cashiers usually has not idea of what's being done to your car. Both the service rep and the cashier has no idea what was the recall on what kinds change or how long it was going to take. They are focussed on selling us cars not after sales services, sad. More
by manojkhani
Verified CustomerEmployees Worked With
Chris
March 17, 2023
Had to call 5x to have someone assigned to car. No call received to review work when complete. Didn’t wash the car when done. They also Changed mirrors and seat locations. No call received to review work when complete. Didn’t wash the car when done. They also Changed mirrors and seat locations. More
by JSCHURGIN
Employees Worked With
March 16, 2023
Price is high, but I had very good service from Chris, who kept me informed on the progress of the service. who kept me informed on the progress of the service. More
by osterholt.debbie
Employees Worked With
March 16, 2023
Best customer service and speedy service. My car was delivered clean and all work was explained to me. My car was delivered clean and all work was explained to me. More
by DOUG97
March 15, 2023
Rich was very thorough and helpful, and the process was very smooth overall. I was in and out quickly and with everything I needed. very smooth overall. I was in and out quickly and with everything I needed. More
by JAKE.ITZKOWITZ
Employees Worked With
March 15, 2023
It's a great service center, and my representative, Manfred, is excellent. I always receive polite, accurate, and wonderful service from him and his team! Manfred, is excellent. I always receive polite, accurate, and wonderful service from him and his team! More
by PRINCE2020
Employees Worked With
Manfred Guzman
