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Santa Monica BMW

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.1
2,083 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 2,083 reviews

April 15, 2023

All round superb service with every single person I dealt with. Thanks, will return to BMW Santa Monica. More

by tracy.enderstein
Recommend Dealer
Yes
Employees Worked With
Mansfred
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April 15, 2023

I had third party warranty on my BMW,I communicated that with Cristal Hurtado, she did a great job contacting the warranty department to cover the cost of my repair . More

by SSHAHZAIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Hurtado
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April 15, 2023

They tried to get me to pay $5000 to replace a headlight that merely needed moisture removed, then they lied to me about not being able to cancel the parts they had ordered. Not great. More

by KEVIN@FOUNDATIONLAW.COM
Recommend Dealer
No
Employees Worked With
cristal hurtado
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April 15, 2023

My service adviser, Manfred Guzman was great, professional, yet warm. He listened to my concerns, answered my questions, and communicated as soon as my service was completed, which was a lot quic More

by INFO@FIVEFLOW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
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April 15, 2023

Thank you for a great service and diagnostic. We will certainly return. Chris and the team are amazing More

by PARISSACHUBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2023

Very good, prompt service. Chris Meyers, my service adviser,. was a good communicator and kept me in the loop the whole time. More

by spshrager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Meyers
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April 15, 2023

Pablo is the best service customer service The best knowledge on the automobile care about customer happiness on the business More

by PENANORBERTO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
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April 12, 2023

service department always does good work i felt the cost was too high pay too much for this car on a lease to be charged the amount I paid More

by DSPITZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2023

My service advisor, Pablo Penilla, never called me to let me know my car was ready for pick up. I called BMW Santa Monica at least 3 times because every time the receptionist/operator transferred my call to More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
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April 12, 2023

My service adviser, Manfred Guzman, is the best, and this dealership is very welcoming and easy to work with. More

by PRINCE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
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