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Santa Monica BMW
Santa Monica, CA
1,905 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,905 reviews
February 12, 2023
I deal with Chris Myers in the Service Department. He is very professionals and always goes above and beyond to address my issues. Much appreciated! He is very professionals and always goes above and beyond to address my issues. Much appreciated! More
by ERICDERIAN
Verified CustomerEmployees Worked With
February 12, 2023
Service dept was Considerate, fast, friendly, accommodating. Especially since my warranty expired during COVID and my mileage is still so low due to same. accommodating. Especially since my warranty expired during COVID and my mileage is still so low due to same. More
by SHHERLOCK
Employees Worked With
Bill Evans
February 12, 2023
They took care of everything asap and were very helpful. Ordered tire for me for installation and were very efficient. I am very grateful. Ordered tire for me for installation and were very efficient. I am very grateful. More
by RITA.UNFURNISHERS
Employees Worked With
February 11, 2023
Everyone at SM BMW Service is friendly, courteous and efficient. Cristal Hurtado has been my service advisor for a few years now, and she is fantastic! Always informative, knowledgeable and easy to reach efficient. Cristal Hurtado has been my service advisor for a few years now, and she is fantastic! Always informative, knowledgeable and easy to reach. More
by MAYA.FULCHER
Employees Worked With
Cristal Hurtado
February 11, 2023
Staff are always helpful and courteous. They are ready to answer any questions I might have. They are ready to answer any questions I might have. More
by CINEANGEL7
Employees Worked With
February 11, 2023
The day of my appointment SMBMW had personnel problems. It seemed that many of the Service Advisers did not make it in that morning and some service techs also were missing. My appointment was for 9:00AM a It seemed that many of the Service Advisers did not make it in that morning and some service techs also were missing. My appointment was for 9:00AM and after being parked in the driving lane of the street for 25 minutes, and sitting in the showroom lounge for 15 minutes, I finally saw the Adviser at 9:40 AM. I was pleased that the service was complete earlier than the time I had requested. More
by hansen_richard
Employees Worked With
Cesar Pleitez
February 11, 2023
GREAT customer service (shout out to Cristal! ). No wait time. Went above and beyond. Such a different/better experience here than I had a few years ago. Very impressed with the professionalism an ). No wait time. Went above and beyond. Such a different/better experience here than I had a few years ago. Very impressed with the professionalism and overall process. More
by LSZ
Employees Worked With
Cristal Hurtado
