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Santa Monica BMW

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.1
2,083 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 2,083 reviews

April 08, 2023

I had 2 visits over 2 weeks due to parts needing to be ordered. The first visit was pretty bad …the cashier, the parts dept and the service manager were all disinterested in customer service. While waitin More

by GKAPLANBKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Evans
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April 08, 2023

Willie was very helpful and a delight to work with. Osama was professional and I enjoyed working with him as well. More

by HUTCHLAW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie, Osama
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April 07, 2023

Very bad service, no one pics up the phone, hustle to have an appointment, no follow up with the customer More

by ghalyaf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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April 07, 2023

Pablo Penilla always provides great customer service. It is always a great, fast and detailed service. More

by PAULINAMZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
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April 07, 2023

Explained to me what needed to be done in simple language and made it very easy for me. I have bought 2 cars from this dealership and would go anywhere else. More

by WEBVINCE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2023

Bill Evans has taken excellent care of our family's BMWs for many years. He is communicative and efficient. We appreciate his professionalism and his kindness. More

by LISAVASSILEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Evans
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April 07, 2023

Very responsive and helpful. I hit a pothole and ruined a tire. They had the correct size available and fit me into the schedule. More

by PTJAMI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2023

great thank you for the service - got it done quickly! it was easy to book, Cesar was pleasant to work with and got some of the requests I needed done. love that we can easily text More

by Neechi
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
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April 06, 2023

Bill Evans is a great service rep and you're lucky to have him working for you. Everything about getting service done to my BMW at SMBMW is done in a professional and friendly manner. More

by BRAD S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Evans
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April 06, 2023

I brought my car in because the windshield was leaking. they charged me 248 dollars to just determine that my windshield was leaking and needed to be replaced at a cost of 4 thousand dollars. total ripof More

by LAW30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
krystal
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