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Santa Monica BMW

Santa Monica, CA

4.1
2,061 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 2,061 reviews

February 24, 2023

Manfred was great. Solved the problem with minimum expense on my part. 5 star service More

by PMNAPLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred
February 23, 2023

I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. More

by JOSEPH58
Recommend Dealer
No
Employees Worked With
Dellis Montell Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yourik Ghadimi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Zubko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Ridiculously expensive routine service for an i3 that should require little service. I would not buy another BMW More

by eugene.fama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristal (She was great.
February 22, 2023

Excellent service everytime I visit. I own a 2007 BMW 328i. I bought this brand new and now just reached 200,000 miles on this and still running like the car is new. Santa Monica BMW hel More

by EYM24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Dakhlia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Took two weeks on what was supposed to be a three day job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they sai More

by JULIE.SKATOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hans Dakhlia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yourik Ghadimi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Zubko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car coordinator, service manager
February 22, 2023

Always a pleasure to work with efficient people like Chris Myers! Quick to respond and helpful! More

by SUEFROO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car loaner dept guy
February 22, 2023

Very easy and quick. I had my car back within a few hours. Staff was great. More

by JOEYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Very friendly service and they even paid for Uber to take me home while my car got a tune up More

by lesliejoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

The entire process went very smoothly. From setting appt for service to get a loaner and picking up car when done More

by LIVING8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Cesar is the best service advisor at Santa Monica BMW. Their service department is competent and clean. More

by createshareinspire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar in Service
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