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Santa Monica BMW
Santa Monica, CA
2,003 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,003 reviews
Verified Customer
April 02, 2025
Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. Going to a different dealership after my experience. More
by bkneidinger
Employees Worked With
April 02, 2025
The advisor was basically none reachable. I was not able to communicate with her via text either. But previously I was able to communicate via text with other advisors. Eventually, I had to c I was not able to communicate with her via text either. But previously I was able to communicate via text with other advisors. Eventually, I had to communicate though other colleagues. My car wasn’t ready until after the weekend. There was no communication on that either. I had to find out from someone else. More
by feijolly
Employees Worked With
Crystal Pablo
March 30, 2025
It was a great and easy experience. Everyone was very nice and helpful. I am very satisfied. Everyone was very nice and helpful. I am very satisfied. More
by DCK404
March 29, 2025
Everyone was helpful, kind and professional. Really great service from start to finish. I just didn’t get the call when my car was ready but everything else was amazing. Really great service from start to finish. I just didn’t get the call when my car was ready but everything else was amazing. More
by loniaguha
Employees Worked With
March 28, 2025
These are the fifteen words that I am required to write, so there they are. so there they are. More
by Me
Employees Worked With
March 28, 2025
No communication with customer No car wash Door opener not paired Your link didn’t play anything to me. Doesn’t work Car was not ready at 5pm opener not paired Your link didn’t play anything to me. Doesn’t work Car was not ready at 5pm More
by RBURGHDORF
Employees Worked With
March 28, 2025
Because it was going to take longer to have our 2002 Z3 M Coupe serviced, due to only a handful of mechanics experienced with the older model, Alex Macias arranged for a loaner car. The cleanliness & organi Coupe serviced, due to only a handful of mechanics experienced with the older model, Alex Macias arranged for a loaner car. The cleanliness & organized check-in counter, as well as the mechanic bays, instilled confidence that we were in good hands! We couldn't have had a better experience! More
by MJLUDWIG
Employees Worked With
Alex Macias
