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Santa Monica BMW
Santa Monica, CA
2,003 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,003 reviews
Verified Customer
March 15, 2025
Always excellent service. They took care of a warranty issue swiftly. Thank you to the manager, Sam (finance dept) and Chris (service) @ Santa Monica BMW. You rock, Tha They took care of a warranty issue swiftly. Thank you to the manager, Sam (finance dept) and Chris (service) @ Santa Monica BMW. You rock, Thanks, Monica More
by MONICA_CARTER
March 14, 2025
Friendly staff. They were patient and helped answer questions. They were honest when they didn’t know something and quickly looked it up They were patient and helped answer questions. They were honest when they didn’t know something and quickly looked it up More
by MAZIARNOURIAN
Employees Worked With
Max
March 14, 2025
Alejandro and team were fantastic! No one likes getting a flat tire, but they made the experience very smooth and efficient. Total professionals! No one likes getting a flat tire, but they made the experience very smooth and efficient. Total professionals! More
by amandaxnguyen
March 13, 2025
The person that checked me in was not very personable at all - he really was quite cold to deal with and you would think a certain warmth in greeting clients and or simply being able to say good morning wit all - he really was quite cold to deal with and you would think a certain warmth in greeting clients and or simply being able to say good morning with a smile would have been greatly appreciated More
by robertvalandra
Employees Worked With
I did not work with any of these - SERVICE DEPT
March 13, 2025
one word is enough EXCELLENT service. They arranged round trip Uber transportation . Very efficient and comfortable. I am really pleased with their service. They arranged round trip Uber transportation . Very efficient and comfortable. I am really pleased with their service. More
by samsamifamilydr
Employees Worked With
March 13, 2025
Usually their service department is excellent. However, this time it took 5 days (and a total of 3 trips to the service department) to have a flat tire repaired. My service contact was effective a However, this time it took 5 days (and a total of 3 trips to the service department) to have a flat tire repaired. My service contact was effective and pleasant, however he was out sick for several days and no one else on the service team was able figure out why my car still wasn't ready for pick up - there was poor communication with me, and on one trip the service team couldn't find the paperwork I needed to pick it up so I had to leave to go back to work (they texted me 45 min. later saying they found it, but I could go back until the next day). Seriously, get your act together. More
by LDWILLISON
March 13, 2025
Great service. Cesar is very accommodating and very helpful with us, Always makes us feel welcomed and value his opinions regarding our vehicle. Cesar is very accommodating and very helpful with us, Always makes us feel welcomed and value his opinions regarding our vehicle. More
by ROSALESKW
Employees Worked With
Cesar
March 12, 2025
The car purchase went will but when the car was delivered the delivery company scratched the car and there driver was rude and decided to deliver the car 1 mile away from my home, a car which had no plates a the delivery company scratched the car and there driver was rude and decided to deliver the car 1 mile away from my home, a car which had no plates and was not insured. My experience with the purchase was okay. It’s amazing that such a big BMW dealer can hire a very unprofessional transporter. More
by eaves55
Employees Worked With
Jose and the manger for sales
