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Santa Monica BMW
Santa Monica, CA
1,914 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,914 reviews
May 17, 2024
Went in for a 30,000 mile tune up and odd noise in my car…. Was charged $266 just to do the diagnostic even though I paid an arm and a leg for the “platinum” extended warranty thru BMW. Then was told it car…. Was charged $266 just to do the diagnostic even though I paid an arm and a leg for the “platinum” extended warranty thru BMW. Then was told it would cost over $3000 to do all the repairs necessary, and none of it was covered under my warranty🤷🏻♀️ When I declined the extra services…. My car came back with even worse noise and they didn’t even wash my car (which they normally do after a service…… Very disappointing experience More
by Singingmama222
Verified CustomerEmployees Worked With
Alex Macias
May 13, 2024
horrible that i waited forever, 30 minutes, then other customers arriving after me got serviced and left before me customers arriving after me got serviced and left before me More
by BJA1111
Employees Worked With
May 13, 2024
Chris is the best service advisor ever. So grateful for him and how well he takes care of me and my car. So grateful for him and how well he takes care of me and my car. More
by AURELIEDEVON8
Employees Worked With
May 12, 2024
Excellent service experience, representative Chris was professional and courteous & provided great customer service. Keep up the great work. professional and courteous & provided great customer service. Keep up the great work. More
by RCSr
Employees Worked With
May 12, 2024
John very helpful salesman. Managers Thomas and Rich also helpful. Finance process streamlined and quick. Managers Thomas and Rich also helpful. Finance process streamlined and quick. More
by MEGANBLICKRD
May 12, 2024
Chris is great. Been working with him for many years and many cars!! Always an easy transiaction. Been working with him for many years and many cars!! Always an easy transiaction. More
by MSACK04
Employees Worked With
