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Santa Monica BMW
Santa Monica, CA
1,861 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,861 reviews
April 10, 2024
I have finally given up on this dealership for service. Communication and follow-through is horrible (a message left for the service manager is never responded to, for example), and they think it’s okay to Communication and follow-through is horrible (a message left for the service manager is never responded to, for example), and they think it’s okay to not provide any information to the customer but instead rely on only digital communication. And they always go out of their way to point out service items that are not yet timely, I.e., an oil change not due for months and thousands of miles, to increase your bill. More
by KMF9094
Verified CustomerEmployees Worked With
April 09, 2024
Overall it. Was a good experience even if I had to come back because they forgot to reset my car system and it was showing up that my service was not done. They Was a good experience even if I had to come back because they forgot to reset my car system and it was showing up that my service was not done. They were quick to fix that More
by A.ORSOLINI72
Employees Worked With
Macias
April 08, 2024
Cat wasn’t vacumed after service and ask them a price to replace a part and was told only way I can’t get the price for that service was to do a $400 inspection replace a part and was told only way I can’t get the price for that service was to do a $400 inspection More
by SEANWILLIAMFITZGERALD
Employees Worked With
Don’t remember service advisor name
April 07, 2024
The people are friendly but it is very hard to get s loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same problem. The second repair diagnosis was totally different and cost another $3200. More
by KJBROOKS627
Employees Worked With
April 06, 2024
Appreciate the ease of working with Chris Myer and his effort to take care of my vehicles. effort to take care of my vehicles. More
by melameddavid
Employees Worked With
April 05, 2024
Excellent Service provided in an efficient manner . the technicians know and understand the problems and solutions. the technicians know and understand the problems and solutions. More
by MICKI0
Employees Worked With
April 05, 2024
Excellent service , a great crew. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. More
by gina36
