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Santa Monica BMW
Santa Monica, CA
1,906 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,906 reviews
April 13, 2024
Best BMW Dealer on the Planet! They are top Notch. Very nice location. The Ultimate Driving Machine. They are top Notch. Very nice location. The Ultimate Driving Machine. More
by BTAYLORINC
Verified Customer
April 12, 2024
Smooth operation, no issues. Appreciate the Uber accommodation. Only problem was with me -- as I had the 15%-0ff card with me but forgot to present it! Part of the work o Appreciate the Uber accommodation. Only problem was with me -- as I had the 15%-0ff card with me but forgot to present it! Part of the work order was to replace batteries in keys, which was done -- but the dashboard warning light re that problem is still on. Will that go off over time, or should I stop by to have it re-set? More
by DIFISHER
Employees Worked With
Service department desk - Sol - efficient and good communications
April 12, 2024
My service manager Chris is always helpful and tells me about specials and such. I had not much trouble getting a loner car. Work was done on time. Always just a little pricier than independent repair s about specials and such. I had not much trouble getting a loner car. Work was done on time. Always just a little pricier than independent repair shops, but I don't have a good one right now More
by LINDAWEST310
Employees Worked With
April 11, 2024
A great experience and well done by all. They took the time needed to make sure I knew what I needed to drive off. They took the time needed to make sure I knew what I needed to drive off. More
by JEFF@POLLACKMEDIA.COM
Employees Worked With
April 10, 2024
I have finally given up on this dealership for service. Communication and follow-through is horrible (a message left for the service manager is never responded to, for example), and they think it’s okay to Communication and follow-through is horrible (a message left for the service manager is never responded to, for example), and they think it’s okay to not provide any information to the customer but instead rely on only digital communication. And they always go out of their way to point out service items that are not yet timely, I.e., an oil change not due for months and thousands of miles, to increase your bill. More
by KMF9094
Employees Worked With
April 09, 2024
Overall it. Was a good experience even if I had to come back because they forgot to reset my car system and it was showing up that my service was not done. They Was a good experience even if I had to come back because they forgot to reset my car system and it was showing up that my service was not done. They were quick to fix that More
by A.ORSOLINI72
Employees Worked With
Macias
April 08, 2024
Cat wasn’t vacumed after service and ask them a price to replace a part and was told only way I can’t get the price for that service was to do a $400 inspection replace a part and was told only way I can’t get the price for that service was to do a $400 inspection More
by SEANWILLIAMFITZGERALD
Employees Worked With
Don’t remember service advisor name
April 07, 2024
The people are friendly but it is very hard to get s loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same problem. The second repair diagnosis was totally different and cost another $3200. More
by KJBROOKS627
Employees Worked With
