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Santa Monica BMW
Santa Monica, CA
1,906 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,906 reviews
April 06, 2024
Appreciate the ease of working with Chris Myer and his effort to take care of my vehicles. effort to take care of my vehicles. More
by melameddavid
Verified CustomerEmployees Worked With
April 05, 2024
Excellent Service provided in an efficient manner . the technicians know and understand the problems and solutions. the technicians know and understand the problems and solutions. More
by MICKI0
Employees Worked With
April 05, 2024
Excellent service , a great crew. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. More
by gina36
April 04, 2024
Cesar is great, attentive, explains everything. He got me in and out in less than a day. On my wish list - it would have been nice to have a loaner and short of that it would be nice if Uber rides He got me in and out in less than a day. On my wish list - it would have been nice to have a loaner and short of that it would be nice if Uber rides were covered by BMW, especially for longtime customers - I'm on my fourth BMW in a row. Also, Cesar was good enough to let me know before the work began that the faulty hose would cost around $250. But I was shocked to learn that my overall cost at pickup was more than $900 owing to more than $600 in labor costs. Not that the mechanics don't deserve it, just that if you're letting me know what the parts cost before work begins, why not also let me know an estimated labor cost too so I'm mentally prepared? More
by BSHULG
Employees Worked With
I DID NOT WORK WITH ANY OF THE ABOVE PEOPLE
April 03, 2024
this dealership is awesome! all the staff are accommodating, knowledgeable, & has 'great customer satisfaction' like their creed. all the staff are accommodating, knowledgeable, & has 'great customer satisfaction' like their creed. More
by cielo
Employees Worked With
gary from leasing department & sam from financing
April 02, 2024
Very poor service and attention to details. Bought a used car and purchased the extended warranty. The following week Had the car checked out at my local BMW dealer and required power train ser Bought a used car and purchased the extended warranty. The following week Had the car checked out at my local BMW dealer and required power train service. Found out the warranty was not valid and required many phone call to Santa Monica dealership. No one answers their phone or returns your call. Finally had to call BMW USA and file a complaint before getting my extended warranty issue resolved. More
by STEVREID7
April 02, 2024
Chris was amazing. . kind, patient and beyond helpful throughout this process.Very happy with this service experience. . kind, patient and beyond helpful throughout this process.Very happy with this service experience. More
by harperunit
Employees Worked With
