Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,905 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,905 reviews
March 02, 2024
Lack of communication. Never followed up,’explanation of how manufacturer default was not covered by warranty. Multiple sources one line had same problem and had it covered Never followed up,’explanation of how manufacturer default was not covered by warranty. Multiple sources one line had same problem and had it covered More
by jeffreywchestnut
Verified CustomerEmployees Worked With
March 02, 2024
Chris meyer was extremely helpful and had great personality. All of the service people were professional and the building is spotless. personality. All of the service people were professional and the building is spotless. More
by BONDSPENCER
Employees Worked With
March 01, 2024
My service advisor, Bill Evans, did a great job helping facilitate and expedite the OEM replacement windshield for my BMW 540i. He worked diligently and effectively with my insurance company to approve my facilitate and expedite the OEM replacement windshield for my BMW 540i. He worked diligently and effectively with my insurance company to approve my claim to cover the cost (less the deductible) of the road-damaged windshield with a replacement BMW windshield More
by MIKER17
Employees Worked With
Cristal Pablo
February 29, 2024
My first visit to Santa Monica BMW was excellent they got me in and out very quickly and they took care of my vehicle. Thank you Santa Monica. me in and out very quickly and they took care of my vehicle. Thank you Santa Monica. More
by TILLETT.MARTIN
February 29, 2024
This is the 2nd time I’ve serviced my car with SM BMW, both times you did not wash my car, you should at least clean your hand prints both times you did not wash my car, you should at least clean your hand prints More
by ESMTONY
Employees Worked With
February 28, 2024
I've been using Santa Monica BMW since 2006 and they never fail to amaze me! never fail to amaze me! More
by EXCLUSIVE MOTORSPORTS
February 28, 2024
We've been using this delaership for over 20 years and continue to be happy with the service. continue to be happy with the service. More
by marsha.hbs
February 27, 2024
The foreman Bill Evan’s was just so accommodating to our needs and I was treated incredibly and efficiently! The service tech Colin was just amazing! He took care of my care incredibly and I felt very comfo needs and I was treated incredibly and efficiently! The service tech Colin was just amazing! He took care of my care incredibly and I felt very comfortable and confident that he knew what he was doing! Great job guys, I’ll be back! More
by SUELESSER
Employees Worked With
Bill Evan’s and Colin
