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Santa Monica BMW
Santa Monica, CA
1,904 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,904 reviews
February 27, 2024
Christopher Meyers is the greatest. ... The ultimate professional, Makes it easy to take care of your car ... The ultimate professional, Makes it easy to take care of your car More
by ESUGAR1
Verified CustomerEmployees Worked With
February 27, 2024
Very poor customer service from Crystal Pablo. She had a rude demeanor and bad attitude. Please retrain or fire her. She looks like she hates working there. She had a rude demeanor and bad attitude. Please retrain or fire her. She looks like she hates working there. More
by Gmen
Employees Worked With
February 25, 2024
They are awesome. They really go the xtra mile. I had a flat tire and the cutoff for ordering one for the same day was 5 min away and my service agent made it work m They really go the xtra mile. I had a flat tire and the cutoff for ordering one for the same day was 5 min away and my service agent made it work miraculously. Thank you so much More
by veronica.gentilli
Employees Worked With
I don’t remember.
February 24, 2024
Chris Myers is always on top of things, and a great guy to deal with. And the rest of the staff has always treated me very well. And they do a great job on my car! to deal with. And the rest of the staff has always treated me very well. And they do a great job on my car! More
by pablo.fenjves
Employees Worked With
Chris Myers
February 24, 2024
I bought my car at another dealer but use This dealer for service. Great service department!! service. Great service department!! More
by Steve M
Employees Worked With
February 23, 2024
Absolutely the worst BMW experience with service department. Bait and switch. Do not take your car here. Service reps work on commission and want you repair bill as high as possible. Stay away !! department. Bait and switch. Do not take your car here. Service reps work on commission and want you repair bill as high as possible. Stay away !! More
by stephenaiello
Employees Worked With
Pablo
February 22, 2024
Was promised a tire at noon Ready at 5 pm Had to leave for the day on Uber Cost me another 100.00 Very unprofessional and totally unacceptable leave for the day on Uber Cost me another 100.00 Very unprofessional and totally unacceptable More
by dsolis725
Employees Worked With
Kristal from Service
February 21, 2024
driver assistance warning keeps going off and shutting down DA system. Kept car for five days and stated there is no problem. Problem still present and DA system unusable. Have to try another dealership down DA system. Kept car for five days and stated there is no problem. Problem still present and DA system unusable. Have to try another dealership More
by GJPTCA
Employees Worked With
