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Santa Monica BMW
Santa Monica, CA
1,900 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,900 reviews
February 10, 2024
The service department was very helpful and efficient in handling my immediate need for two tires, which were mounted within a reasonable amount of time, considering the need to order them and delivered the handling my immediate need for two tires, which were mounted within a reasonable amount of time, considering the need to order them and delivered the car, completely detailed. More
by charles.mostov
Verified CustomerEmployees Worked With
Sal in Service
February 10, 2024
Mr. Caesar Pleitez is a "First Class" ambassador for Santa Monica BMW. He always takes care of my needs and makes certain as a customer that my vehicle is taken care of. The mechanics always get my se Santa Monica BMW. He always takes care of my needs and makes certain as a customer that my vehicle is taken care of. The mechanics always get my service or repairs done correctly the first time. The dealership itself and its supporting staff is like a well oiled-engine. For my vehicle service and needs and future vehicle purchases, Santa Monica BMW is my choice. - Mark Louis More
by Mark Louis
Employees Worked With
Mr. Caesar Pleitez
February 09, 2024
At Least 15 Words At Least 15 Words At Least 15 Words. Lol lol lol lol Lol lol lol lol More
by MISTEREVIDENCE
Employees Worked With
February 09, 2024
I dropped my car off for routine servicing on Wednesday and was told I'd receive a phone call the next day. By the following Tuesday, I hadn't heard anything, so I called the dealership myself to check. M and was told I'd receive a phone call the next day. By the following Tuesday, I hadn't heard anything, so I called the dealership myself to check. My car was ready for pickup, and according to the invoice, had actually been ready since the previous Thursday (the day after I'd dropped it off). I received no explanation of why there was such a lack of communication. I had my other vehicle in the week prior and the service was great, so I hope this was a one-off. More
by KMACDUB
Employees Worked With
February 09, 2024
Not very communicative at all. Had to call front desk to learn about my car. Waited at the dealership for 30 minutes for them to bring my car around. Had to call front desk to learn about my car. Waited at the dealership for 30 minutes for them to bring my car around. More
by jessieguthrie
Employees Worked With
February 09, 2024
The service was great except getting a loaner car that had been reserved 2 weeks prior took 1 hour 20 minutes. I would have chosen an Uber if I realized how long it would take to get car had been reserved 2 weeks prior took 1 hour 20 minutes. I would have chosen an Uber if I realized how long it would take to get car More
by jleonar1
Employees Worked With
Pablo was great
February 08, 2024
Everyone is Friendly and courteous. The staff are polite, respectful, and punctual . I recommend them to anyone I know The staff are polite, respectful, and punctual . I recommend them to anyone I know More
by NOUSHIN
