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Santa Monica BMW
Santa Monica, CA
1,884 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,884 reviews
December 10, 2023
Crystal was very nice and had the service completed in 1. 5 hours. Only issue was the pricing on the CBS Vehicle Check cost $250. Not sure what exactly I am paying for on that cost. 5 hours. Only issue was the pricing on the CBS Vehicle Check cost $250. Not sure what exactly I am paying for on that cost. More
by BRIANL.GARBE
Verified CustomerEmployees Worked With
Crystal
December 09, 2023
There was little to no communication, especially in regards to how long the service would take. Our service technician did not respond to at least 3 text messages and 2 phone calls. It was quite sho regards to how long the service would take. Our service technician did not respond to at least 3 text messages and 2 phone calls. It was quite shocking. More
by MEGANGRUMBOHALL
Employees Worked With
Cristal Hertado
December 09, 2023
The service dept was excellent including Chryopher Meyers we kept me informed of the repairs we kept me informed of the repairs More
by VRESKIN12
Employees Worked With
December 08, 2023
Friendly, helpful, efficient, and nice customer service experience. one reason why I would consider leasing another BMW as opposed to a Lexus. experience. one reason why I would consider leasing another BMW as opposed to a Lexus. More
by DOFFNER
Employees Worked With
December 07, 2023
Unreasonably priced. BMW has a clear defect in part, with evidence online and numerous complaints, but still wants to charge thousands to replace it. BMW has a clear defect in part, with evidence online and numerous complaints, but still wants to charge thousands to replace it. More
by JDRISDELLE07
Employees Worked With
Service
December 07, 2023
Excellent professional Service Representatives were very helpful and supportive! The service facility is very high tech, efficient, and clean. helpful and supportive! The service facility is very high tech, efficient, and clean. More
by irmahop
Employees Worked With
